CARSTAR Kraemer Collision Center

4.7 (692reviews)
94%
2841 E La Palma Ave,  Anaheim,  CA  92806
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Shop AssistantSparkles

In operation 47 years.

Family owned and operated body/paint/repair shop in the Anaheim/Placentia area for over 40 years. Our collision center is known for its expertise, honesty, and stellar service. Here at ACME Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (692)

My Experience

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You guys did a good job

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Kim is a very nice,caring person and explains everything to you

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My Experience

Awesome job and Kim updated us all the time thank you Kim great service

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Kim was awsome

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Service was great, Kim was awesome to work with. She updated me frequently and treated my vehicle as if it were her own. I have gotten two services done here and will continue to bring my vehicles to this location.

Customer Service

Customer service was great, I was updated frequently on the condition and service of my vehicle.

Returned Clean

My Experience

Thank you for being so attentive to my car from one detail to another. My car feels even better than it did when I dropped it off. Also thank you for going the extra mile and detailing it to the extent where it looks brand New!!! I really really appreciate it. Thank you very much.

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Awesome work! Awesome communication! A+

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My Experience

Great service????

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Excellent repair and customer service.

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Not very satisfied with the quality of the work. The driver side panel isn't placed correctly, I didn't mention it because I didn't want to have my vehicle in the shop longer Than it already was. Took the shop about 2 months to repair my vehicle, far beyond the estimated completion date they had quoted me. They failed to update me on the progress of the repairs, even once it moved past the estimated completion date, I had to be the one to call for updates. Once I did finally receive my vehicle, the driver side headlight was misaligned. The door was misaligned. The hood was misaligned. The grill was misaligned. I had to return it to them, I could no overlook those problems. I am still waiting for an update on one more part they need to correctly align my hood and grill. It's been 2 weeks since I've received it from them. I was just dissatisfied with the overall experience.

Customer Service

Kim was very nice and courteous but not very helpful. Dissatisfied with the overall experience.

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very satisfied

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The car delivery was delayed about 4 different times.

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