CARSTAR Lakeview Collision
If you need auto body repair work in Chicago, you need CARSTAR. Our body shop does the best collision repair in the city. With our high-quality dent repair, we’ve got all you need for an expert auto body repair. At CARSTAR, we provide a full range of auto body repair services, from fixing small dents and scratches to fully restoring your vehicle to its pre-accident state. Whether you’ve been in a collision, experienced storm damage, or simply want to give your car a makeover, we're here to help you get back on the road! Our services feature cutting-edge collision repair technology, highly trained technicians, and exceptional customer service to ensure your complete satisfaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | Closed |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I need to bring my car to fix the driver side camara, wich is loose.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
OMGoodness, the staff is amazing!!! They take the time to listen to ensure excellent quality service!!! It took a fraction of the time to repair my car. It looked brand new!! I would choose Carstar if ever I needed them again. Great job, you all!!! ❤️
Customer Service - 5.0/5.0 -
Extremely courteous and thoughtful. They took time to listen and assess damages and made sure that the customer understood the process.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I wouldn’t recommend them to my dog
Repair Quality - 0.5/5.0 -
If I could have this place a 0/10 I would!!!! 1000/10 DO NOT RECOMMEND!!!! They kept my car over a month for minor work, just to run up my insurance!!!! I had to keep calling them for updates like they wasn’t the ones getting paid! Then when I FINALLY got get my car the manager acting like he got an attitude like what is u mad for! Futher more, when I did go get my car there were scratches on the bumper! So basically, take your car somewhere else!!!
Customer Service - 0.5/5.0 -
Don’t leave your car with them 1000/10 DO NOT RECOMMEND
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and very easy process, everyone was helpful and cares about customers.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would NOT recommend CarStar International to friends or family for all the reasons I’ve listed in this survey - exceptionally poor communication and customer service, incomplete repairs, and frequent delays without clear explanation.
Repair Quality - 1.5/5.0 -
The body work was sufficient, but when I received the vehicle the right front headlight was not wired correctly, the horn was damaged, and the battery was dead, all of which was unacceptable and unsatisfactory.
Customer Service - 1.0/5.0 -
The repair team was polite, but that is the extent of positives. They did not call me once to provide updates, I had to call frequently to ask for updates on the status of the vehicle. They frequently would not provide specific information on next steps and what was left to be done for the vehicle. Often, I would ask for the manager Ramon to call me back but he never did, I would have to call to follow up on my requests. Overall, the customer service was sorely lacking.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service!
Customer Service - 5.0/5.0 -
Very welcoming
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
The service was top notch. The team kept me informed of the process and when it was time to pick up my car. Brenda was nice and was able to answer my questions.
Customer Service - 5.0/5.0 -
Customer service is top notch
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
I am satisfied with the work done but I was a little frustrated with the lack of communication in the beginning and the length of time it took for the work to be finished.
Customer Service - 4.0/5.0 -
Everyone was very nice and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, only feedback I have is to align your text messages with the ETA
Customer Service - 5.0/5.0 -
Very responsive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Aside from the parts delay the staff was wonderful and I appreciated the constant communication with them.
My Experience - 5.0/5.0 -
Super job Nice & Clean & faster
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was towed here after my catalytic converter was stolen. The repair process was quick and the staff, especially Nancy at the front desk, was incredibly helpful and communicative through the whole process.