CARSTAR Lee's Summit

4.9 (3,903reviews)
98%
2509 N.E. Independence,  Lees Summit,  MO  64064
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Shop AssistantSparkles

CARSTAR of Lees Summit specializes in high-quality collision repairs, excellent customer service, and satisfaction in Lee's Summit, MO. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (3,903)

Likely to Recommend

Repair Quality

Carl was great!!

Customer Service

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Repair Quality

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My Experience

I was impressed with how quickly they worked with me to get my car repaired! I was updated throughout the whole process and kept in the loop via text communications. Highly recommend everyone that I came into contact with! Sami and Carl!

Likely to Recommend

They would be my first choice that I would recommend to use for any collision repairs!

Repair Quality

I was SUPREMELY impressed with how much communication they provided me from start to finish when repairing my car! I would know when there were changes, next steps, etc. I hope they don’t see me again, but if I had to use anyone, they would be my first choice for collision repairs!

Customer Service

Love Sami for walking me through an appointment set up and Carl for handling the repairs and Neil for the constant communications!

Returned Clean

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Repair Quality

Customer Service

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My Experience

CARSTAR is the only repair shop I will take my car to. Everyone is very personable and informative. They keep me up to date daily on what repair phase my car was in which is greatly appreciated. My car looks GREAT! Also was done when they said it would be. Thank you again does great job done.

My Experience

The car looks great!!! We really appreciated the updates on the repair process.

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Repair Quality

Customer Service

Repairs look great!!! Very pleased. We really appreciated the updates as well

My Experience

Very disappointed that the response I got when I pointed out the license plate holder wasn’t attached well was “that’s just how it’s supposed to be”. It’s clearly not supposed to be unattached on one side with a gap.

Likely to Recommend

Repair Quality

Great day to day communication!

Customer Service

Repairs were in line with the estimates.

Returned Clean

My Experience

It was quick, no complications and kept in contact with me through the whole process.

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Repair Quality

Customer Service

I would definitely tell a friend about car star autobody repair shop!!

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Repair Quality

Customer Service

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Repair Quality

Horrible experience. Tried to release car to us, repair paint job clearly did not match. Tried saying it was a shadow! While it was taken back to be repainted, again released to us not matching. Scuff marks in several area of the repaired bumper, scratches on brand new replaced bumper. Was told that due to material differences it’s just going to be darker. I explained the front was not darker before and argued with that it was. I have before pictures clearly indicating it was not along with visible evidence of the lower section of the bumper (not replaced) being a different color! I would never recommend this place to anyone I know!

Customer Service

Returned Clean

My Experience

Excellent company with top notch customer service. Work performed was amazing as well!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I like the way your body jobs text and let me know each step that your were doing to car Very happy with the work your job did

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Repair Quality

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Repair Quality

Thank you!

Customer Service

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Repair Quality

I was happy with this team from the start. Beautiful girl up front was warming and friendly. The gentleman I worked with was so helpful and great. The texting feature is AMAZING!

Customer Service

Exceptional

Returned Clean

My Experience

Great customer service, and got updated daily. They got it done 2 days early

My Experience

The staff were very friendly and professional and the lobby and restrooms were clean definitely would recommend to others.

Likely to Recommend

Repair Quality

Very friendly and professional

Customer Service

Returned Clean