CARSTAR Lucky Body Shop

Likely to Recommend - 5.0/5.0 -

I already introduced a friend when I went to pick up the car today.

Repair Quality - 5.0/5.0 -

I really appreciated how every single part was corrected precisely.

Customer Service - 5.0/5.0 -

They provided excellent assistance throughout the process—whether via phone or email—ensuring everything went smoothly and without frustration while making corrections.

Returned Clean

Likely to Recommend - 4.0/5.0 -

Its okay. Reasonable. But i was expecting more from the shop because of its good reviews from the past.

Repair Quality - 3.5/5.0 -

Minor flaw on the paint finish where the damage was. -marks of particles that got oversprayed while painting. -tape residue from masking the car during paint was not completely removed. -panels inside of the car where the damage area was, was not properly put back. After allowing plenty enough time to have the car fixed(3 weeks) with minor panel damages, the car was not thoroughly inspected post repair.(before customer pick up) Overall , its okay.

Customer Service - 4.0/5.0 -

Its okay. I was told the car will be ready earlier of the week(I was expecting a monday, or tuesday atleast) It was friday afternoon when i was told it was ready for pick up.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Fast, friendly, and highly satisfactory.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything was ok. But I forgot in the Enterprice renta car my phone support. Is it possible to recover it?

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

The lack of communication from the front desk madd it difficult to work with. The repairs were incomplete due to the lack of professionalism from their tech Don, who blamed me for ‘not’ telling him what the repairs needed for my vehicle. Do NOT recommend

Customer Service - 0.5/5.0 -

Don was disrespectful and rude

Returned Clean

Likely to Recommend - 5.0/5.0 -

Great customer service and support

Repair Quality - 5.0/5.0 -

Repair quality was great and there was no issues.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Douglas and the team at CARSTAR were fantastic. Excellent service and amazing results.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Your shop is highly recommended. Job well done.

Likely to Recommend - 5.0/5.0 -

Highly recommended

Repair Quality - 5.0/5.0 -

Job well done

Customer Service - 5.0/5.0 -

Very accomodating and informative

My Experience - 5.0/5.0 -

Muchas gracias por su profesionalismo y compromiso con las necesidades del cliente, estoy muy satisfecho con el resultado de mi Toyota Camry.

Likely to Recommend - 5.0/5.0 -

Lo haré y volvería si fuese necesario

Repair Quality - 5.0/5.0 -

Excelente trabajo

Customer Service - 5.0/5.0 -

Douglas fue quien me atendió y siempre estuvo enviándome actualizaciones del estado de mi carro. Excelente trabajo.

Returned Clean

My Experience - 5.0/5.0 -

I always find good in something and this place is certified with Honda, the staff is great and my car was repaired in a timely fashion on time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everybody was very helpful to make me feel comfortable in this stressful situation. Especially Anna who works the front desk.

My Experience - 5.0/5.0 -

Mark C is fantastic, the car looks (and works) GREAT, and i couldn't be more pleased :)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean