CARSTAR Lucky Body Shop
In operation 35 years.
We have been serving the Downtown Los Angeles market with quality repairs for over 30 years. Our customer satisfaction is our top priority. Our automotive repair facility has earned several OEM certifications, including Mercedes certifications.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Chinese
- Vietnamese
- German
- Korean
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They make it very good work On my truck and I'm very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice job done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repair quality was great!
Customer Service - 4.0/5.0 -
Customer service was good as well
Returned Clean
Likely to Recommend - 4.5/5.0 -
Yes I will recommend them
Repair Quality - 4.5/5.0 -
Very good service
Customer Service - 4.5/5.0 -
They have good costumer services
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Communication is very very important in any field of work regardless of what it is . Lucky auto body employees from the receptionist who answer the phones to the representatives working on my car, did not provide adequate communication and did not finish the job . Im still waiting on a part to be shipped to me and its been 1 month already .
Repair Quality - 0.5/5.0 -
Terrible communication from the receptionist and the representatives that were dealing with my vehicle .
Customer Service - 0.5/5.0 -
Again , terrible communication . Would take 3 days for them to call me back after id leave them a message . And every week was a new issue that was wrong with my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I just want to express my gratitude twords Lucky’s auto body shop. They did a great job the paint job came out super clean and matched factory paint + the installation of the bumper is perfect could not have asked for more!
Customer Service - 5.0/5.0 -
Perfect job no visual differences overall amazing work!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've recommended the Lucky to everyone I know!
Repair Quality - 5.0/5.0 -
Always excellent body repair works and finishing! Warm attitude toward customers! Keep on Trucking!
Customer Service - 5.0/5.0 -
No complaint, upto recent work!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good service and professional
Repair Quality - 4.5/5.0 -
Did a great job! Paint looks good and repair was done correctly. It just took alittle long but they took car of everything for me.
Customer Service - 4.5/5.0 -
Did a great job! Paint looks good and repair was done correctly. It just took alittle long but they took car of everything for me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best quality, and Customer service available in this time of need. I appreciate the care and time they take to make sure everything was in order. Absolutely satisfied with my Experience.
Customer Service - 5.0/5.0 -
The customer service was great and compliant to everything I ask for.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would definitely not recommend them because they didnt fix my car
Customer Service - 0.5/5.0 -
Terrible