CARSTAR Maryville
In operation 46 years, 33 years at this location.
CARSTAR Maryville is family owned and operated by repair facility. Owner, Nathan Mueller is a second generation owner, and has been working for CARSTAR Maryville since he was a little boy. In 2010 CARSTAR Maryville was awarded CARSTAR's Franchisee of the Year and in 2019 Nathan won CARSTAR’s Next Generation of the Year Award. At CARSTAR Maryville we strive for outstanding customer service and our technicians are trained to provide excellent quality repairs on every vehicle. “At CARSTAR Maryville, we do the right thing because it’s the right thing to do”
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent care and customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will be happy to recommend CarStar
Repair Quality - 5.0/5.0 -
The whole experience was great.
Customer Service - 5.0/5.0 -
Everyone was very helpful.
Returned Clean
My Experience - 5.0/5.0 -
The staff at Carstar in Maryville were professional, timely, and pleasant to work with! I never waited long in the shop. They were responsive to questions, and took care of things with my insurance company. They arranged for a rental, so I didn't even need anyone to pick me up or drop me off. When I had a concern about my vehicle, someone drove in it with me to make sure we were all seeing the same thing. It was very helpful and they made sure the job got done. I'd recommend it to anyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love the work done on my car. Looks brand new again!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a excellent job, repairing our Honda CRV
Customer Service - 5.0/5.0 -
The staff were all friendly and knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the start of my claim until the end of the claim, they made it all so effortless for me. I had complete trust in everything they were doing.
Customer Service - 5.0/5.0 -
The customer service was top notch. Any questions I had, they answered. The customer service is a big part of the trust and rapport they have with their customers and why I would choose to come back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication and friendly staff
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
I was frustrated with the date of my pick up being pushed back, which I know to some extent is outside of their control. However, when you have rental coverage that expires you’re now out-of-pocket for an insane amount of money. Which is what happened in my case.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful team. Good communication and a solid process for vehicle repairs.
Customer Service - 5.0/5.0 -
Friendly and great attitude
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I noticed some issues with the paint. I’ll call Monday and discuss. Everything else seems good. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Car was finished on time and they kept me updated almost daily. Repair looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always friendly and professional interactions with their employees. They coordinate rental cars with enterprise, which is very convenient. They kept me apprised of the status of my repairs, and delivered my vehicle when promised.
Customer Service - 5.0/5.0 -
Excellent communication and service
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will definitely recommend them to anyone!
Repair Quality - 5.0/5.0 -
Jen and Amber and all of the employees were so helpful and responsive. The best experience I have ever had with any auto shop. They did great work and did it quickly, too!
Customer Service - 5.0/5.0 -
See previous comments. Everyone was so nice!
Returned Clean
My Experience - 5.0/5.0 -
Quick, easy, affordable, and most importantly knowledgable staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just had some minor dings, scratches, & chips repaired but I’m very impressed with the work as I was when I had extensive work done a couple of months ago. Both jobs were priced better than the competition too. Thank you!