CARSTAR Ma's Auto Body San Mateo
In operation 18 years.
At CARSTAR Ma's Auto Body, our goal is to provide each customer with the best service in the industry encompassed by timely repairs and a seamless process from initial contact to vehicle delivery and beyond. When you’re involved in an accident, it can be a stressful experience. Our team has extensive experience in providing peace of mind and taking care of your needs. Our top priority is ensuring your satisfaction with a job well done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
I was impressed on how I was treated and how I felt safe that my car would be taken care of by the employees. I appreciate that was comfortable!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The kindest and most honest people I’ve worked with. Plus their work is amazing. Thank you
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Will definitely recommend for who need their car repaired
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The price was estimated upfront and the repair was done as well as expected. And questions were replied very responsibly. Overall very smooth and transparent repair experience. They took very good care of my car. Really appreciate it!
Customer Service - 5.0/5.0 -
The price was estimated upfront and the repair was done as well as expected. And questions were replied very responsibly. Overall very smooth and transparent repair experience. They took very good care of my car. Really appreciate it!
Returned Clean
My Experience - 5.0/5.0 -
Jim and Alex are the best! Great work, quick turnaround, awesome service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I received excellent service from Ma's Autoboby shop in San Mateo, CA. Alex was very professional and friendly too. I'm been recommending them to my friends.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great experience! I would definitely return for body work in the future.
Customer Service - 5.0/5.0 -
Great customer service experience! I would definitely return for body work in the future.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service!
Repair Quality - 5.0/5.0 -
The commutation was excellent. Arranged for rental car pick up and return. Best part was seeing my car shining in the sun after repair.
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work, thank you Alex and Kevin!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
CARSTAR MA’s did a great job for my Talsa 3. Highly recommend !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wow, I have to say I am not only very satisfied and very pleased and just grateful for the level of X level of delicacy and efficiency when handling repairs on my car I truly appreciate the thoroughness of being able to go in all the details involving the interior exterior of my vehicle, I feel very, very happy that I’ve actually gotten my car repaired and days before that they expect a due date of its return and I’m really satisfied with the level of communication in which they were able to process me and tandem my information very fast very efficient very prompt, but more importantly very very memorable And very, very engaging and respectful in terms of customer service to the labor all around I would give a six out of 10 I mean a six out of five and I would give an 11 out of 10 if it would be a rating and I recommend this to anyone who has anything in terms of repairs anything where they might have been involved in accident I highly recommend this business and service to them and truly truly appreciate all the work and efforts. They’ve done this far
My Experience - 5.0/5.0 -
Clear communication, no hassle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with the repair experience. The staff was professional and the repair was completed exactly as promised. The quality of the work was excellent and my car looks great. Highly recommend!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very satisfied with the repair experience. The staff was professional and the repair was completed exactly as promised. The quality of the work was excellent and my car looks great. Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lawrence and the repair team are so communicative and so good at their job! The repair process was very smooth and the outcome is great! They helped reverting my car to a great condition!! Thanks so much.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
With nothing to complain about, why wouldn't I?
Repair Quality - 5.0/5.0 -
Everything was done to perfection and quickly.
Customer Service - 5.0/5.0 -
Everything was explained clearly.
Returned Clean
My Experience - 5.0/5.0 -
Very good customer service. Alex kept me very informed along the way. There were a few hiccups with parts that were corrected. I would definitely use them again.
My Experience - 5.0/5.0 -
You all did an amazing job on my car. I truly appreciate your work. My car looks brand new now. Thanks a lot!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m thrilled with the work they did on my car. It now looks brand new. I’m thoroughly satisfied. Thank you.