CARSTAR Ma's Auto Body San Mateo

4.9 (85reviews)

98%

(650) 558-8530

1116 S Amphlett Blvd., San Mateo, CA 94402

98%

See Photos

1116 S Amphlett Blvd.
San Mateo, CA 94402

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About CARSTAR Ma's Auto Body San Mateo

See Photos

1116 S Amphlett Blvd.
San Mateo, CA 94402

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 18 years.

At CARSTAR Ma's Auto Body, our goal is to provide each customer with the best service in the industry encompassed by timely repairs and a seamless process from initial contact to vehicle delivery and beyond. When you’re involved in an accident, it can be a stressful experience. Our team has extensive experience in providing peace of mind and taking care of your needs. Our top priority is ensuring your satisfaction with a job well done.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:30 am - 5:00 pm
Tue	8:30 am - 5:00 pm
Wed	8:30 am - 5:00 pm
Thu	8:30 am - 5:00 pm
Fri	8:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (85)

Sort By:
Newest
Rating

72 Customers Rated

5 Stars

77.6% Complete

(66)
4 Stars

3.5% Complete

(3)
3 Stars

2.4% Complete

(2)
2 Stars

0% Complete

(0)
1 Star

1.2% Complete

(1)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently express high satisfaction with the shop's repair quality, frequently noting that vehicles are returned looking brand new, with several mentioning complimentary detailing inside and out. The level of professionalism and transparency throughout the repair process is widely praised, with customers appreciating clear, upfront estimates and thorough explanations. Communication is highlighted as a strong point, with many customers noting they were kept informed via calls, texts, and emails. Timeliness is another recurring positive, as multiple customers mention their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional delays in proactive updates requiring them to initiate contact, a rim color mismatch, and parts reordering situations, all shared directly from their experiences.

Select to learn more

Service Quality
Timeliness
Communication

"Everything was done to perfection and quickly."

"... servicing my vehicle. Your staff have demonstrated professional workmanship and expertise analyzing, diagnosing and and competently repairing my vehicle. I have ..." Read more

"... service. I got my vehicle back after repairs and it looks amazing. The even cleaned the inside and out. Bodywork very good" Read more

"... the repair was completed exactly as promised. The quality of the work was excellent and my car looks great. Highly recommend!" Read more

"... questions were replied very responsibly. Overall very smooth and transparent repair experience. They took very good care of my car. Really appreciate ..." Read more

"It was ready before promised."

"It was ready a week in advance of the estimated date!"

"... service was prompt, the price was reasonable and the repairs were finished earlier than was estimated. I highly recommend Carstar Mas!" Read more

"Earlier than expected, fast service"

"... happy that Ive actually gotten my car repaired and days before that they expect a due date of its return and Im really satisfied with the level of communication ..." Read more

"Informed by text, email and phone."

"Communication was excellent. Car looks good & appreciated the car wash & vacuuming as well!"

"Good communication. Fair estimate and completed repairs on schedule."

"Clear communication, no hassle."

"The commutation was excellent. Arranged for rental car pick up and return. Best part was seeing my car shining ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Everything was done to perfection and quickly."

"... servicing my vehicle. Your staff have demonstrated professional workmanship and expertise analyzing, diagnosing and and competently repairing my vehicle. I have ..." Read more

"... service. I got my vehicle back after repairs and it looks amazing. The even cleaned the inside and out. Bodywork very good" Read more

"... the repair was completed exactly as promised. The quality of the work was excellent and my car looks great. Highly recommend!" Read more

"... questions were replied very responsibly. Overall very smooth and transparent repair experience. They took very good care of my car. Really appreciate ..." Read more

"It was ready before promised."

"It was ready a week in advance of the estimated date!"

"... service was prompt, the price was reasonable and the repairs were finished earlier than was estimated. I highly recommend Carstar Mas!" Read more

"Earlier than expected, fast service"

"... happy that Ive actually gotten my car repaired and days before that they expect a due date of its return and Im really satisfied with the level of communication ..." Read more

"Informed by text, email and phone."

"Communication was excellent. Car looks good & appreciated the car wash & vacuuming as well!"

"Good communication. Fair estimate and completed repairs on schedule."

"Clear communication, no hassle."

"The commutation was excellent. Arranged for rental car pick up and return. Best part was seeing my car shining ..." Read more

Lingming (Toyota owner) reviewed 9/3/26

John (Chevrolet owner) reviewed 8/28/26

Great job!!

Communication about status can be better

Wendell (Toyota owner) reviewed 8/27/26

Careful and meticulous reconstruction! Ma’s returned my car to me in great shape!

My wife and I take our cars to Ma's auto repair for general service. We've been going there for at least 10 years.

The repairs were done especially well and the car was returned in pristine condition.

The repair personnel were professional and friendly and gave me periodic status reports on the condition of the repairs.

Victor (Chevrolet owner) reviewed 8/27/26

Excellent workmanship. Looks like brand new. Would highly recommend to other prospective customers.

Nancy (Honda owner) reviewed 8/24/26

Nice work, professional

Very courteous, helpful

Xi-Qin (Lexus owner) reviewed 8/18/26

Michael (Honda owner) reviewed 8/14/26

Great work!

Victor (Toyota owner) reviewed 8/14/26

Great quality and great savings compared to my dealer’s quote

Jan (Tesla owner) reviewed 8/13/26

It was great. Only issue was that they did not reinstall the speaker on the door they worked on. I found it in the trunk.

John (VINF owner) reviewed 8/13/26

Bad quality of work

I had tyre hub broken and had to pay $1000 to fix ut

Work damaged the tyre hub

Alan (Subaru owner) reviewed 8/12/26

very likely

The car looks fabulous. Kevin is detail orientated and did a wonderful job with my car. highly recommended. this will be my go to auto body shop from this point forward.

Really enjoy the working relationship with Kevin and the team. They were excellent

Carla (Toyota owner) reviewed 8/4/26

Marissel (Toyota owner) reviewed 8/4/26

Great experience with Alex. Service was transparent, efficient, speedy. We will definitely be back for future needs.

Kylie (Lexus owner) reviewed 8/3/26

James (Tesla owner) reviewed 7/29/26

CARSTAR Ma’s Auto Body did a great work on my car, replacement fender color matched , like the original car Color very nicely done. Highly recommend theirs since 👍

Paul (Nissan owner) reviewed 7/29/26

Michelle (Kia owner) reviewed 7/23/26

I was impressed on how I was treated and how I felt safe that my car would be taken care of by the employees. I appreciate that was comfortable!

The kindest and most honest people I’ve worked with. Plus their work is amazing. Thank you

Chiahung (Honda owner) reviewed 7/20/26

Will definitely recommend for who need their car repaired

Rosemary (Acura owner) reviewed 7/20/26

Stepehen (Honda owner) reviewed 7/19/26

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

CARSTAR Ma's Auto Body San Mateo

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Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About CARSTAR Ma's Auto Body San Mateo

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Schedule an estimate appointment

Reviews (85)

72 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 3.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 1.0/5.0 -

Repair Quality - 1.5/5.0 -

Customer Service - 1.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -