CARSTAR Metal Masters
In operation 35 years, 26 years at this location.
CARSTAR Metal Master’s Auto Body Repair Center is a full service collision repair shop. Our family has been in the collision repair business for more than 50 years. Bill Ritter is the owner operator and manages a team of highly skilled technicians. Metal Master’s Auto Body Repair Center is committed to the highest level of customer care working hard to ensure that your experience exceeds your expectations. We are committed to making your CARSTAR Metal Master’s Auto Body Repair Center experience a pleasant and satisfying one. To that end, we offer many perks to ensure that your collision repair process is convenient and trouble-free. At Metal Masters, you will receive the quality repairs and friendly service that you have been searching for.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bill Ritter is excellent as well his staff! He does excellent work and has a great eye for Detail! Everyone should remember that his birthday is on the 30th of June and he likes strawberry shortcake so please keep that in mind!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and easy
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
The work was done, but it could have been better.
Repair Quality - 2.5/5.0 -
I've had better I've had worse. Over two weeks for back bumper damage. The back emblems are crooked and one was hanging off. I'm not satisfied.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super friendly, knowledgeable staff. My car looks brand new. Thank you so much.
Customer Service - 5.0/5.0 -
Kind staff and knowledgeable employees.
Returned Clean
Likely to Recommend - 3.0/5.0 -
I got paint on my driver seat, the middle console has scratches all over it when I got my truck back and I don't know if they got wax on the front window because now I cannot get it clean,
Repair Quality - 3.5/5.0 -
I have some things I am not happy with.
Customer Service - 5.0/5.0 -
They was nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and great staff in the office. I highly recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff is very helpful and knowledgeable. Great service!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I tell people about them all the time.
Repair Quality - 5.0/5.0 -
Bill and his crew Ajways go above and beyond to ensure things are completed in a timely fashion and exceeds all customer expectations. They are kind courteous and extremely efficient with loads of professionalism.
Customer Service - 5.0/5.0 -
Top notch crew. Always easy to do buissiness with them.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Based on my experience in other mechanical shops, I would recommend this location in a heartbeat.
Repair Quality - 5.0/5.0 -
I have to say the details of the car accident of my son, was reviewed and corrected flawlessly. Very satisfied.
Customer Service - 4.5/5.0 -
One of the receptionist, seemed a bit strange upon arrival and my departure, felt awkward.
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Poor communication throughout the process. I received an initial email on 1/16 stating that an estimate had been completed and parts were ordered, but after that there were no updates. I called the CARSTAR office on 1/22 and left a message but never received a callback. I then emailed on 1/26 requesting an update and was told my car was in the spray booth and would be ready in a few days. After that, I heard nothing. I called again on 1/31 but the person handling my case was not in the office. When I called on 2/2, I was informed that my car was already ready—yet no one from the shop had contacted me to let me know. Had I not called, I’m unsure when I would have been notified.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have recommended them several times
Repair Quality - 5.0/5.0 -
I only trust Carstar Metal Masters with my car repair. The quality of their work is consistently excellent