CARSTAR Michael's Collision
Michael's Collision CARSTAR is the one-stop body center for all your auto body repair needs. We not only will repair your vehicle to 100% pre-accident condition, but we will also handle your insurance claim, make towing and rental arrangements. Personalized attention, quality workmanship and 100% customer satisfaction are what make Michael's the auto body shop of choice in Arizona. Michael’s Collision CARSTAR is a full service automobile, light truck and motorcycle collision and restoration facility. Michael’s Collision has been servicing the valley since 1980.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The front bumper was replaced and looks Iike a new car(2009 HyundaiSantaFe). The paint tech did agreat job matching the correct paint. Thanks for the superb job. Jamie,Office Mgr, did a great job with the estimate and all paperwork. Everyone was very patient and personable. Without a doubt, I would recommend them to handle your future car repair work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They have my recommendation!
Repair Quality - 5.0/5.0 -
Great work, done quickly! The people were very nice and extremely helpful.
Customer Service - 5.0/5.0 -
Very nice and extremely helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car done in timely manner and I was kept informed and updated on a regular basis
Customer Service - 5.0/5.0 -
Staff is excellent. I would like to especially thank Jamie for efficient service, courtesy, friendly encounter. She is very knowledgeable, helpful, and competent
Likely to Recommend - 5.0/5.0 -
I've always received good service from CARSTAR.
Repair Quality - 5.0/5.0 -
The car was ready early and looks great!
Customer Service - 5.0/5.0 -
I was kept informed of the progress of the repairs.
Returned Clean
Likely to Recommend - 0.5/5.0 -
None of my family lives here in AZ.
Repair Quality - 4.0/5.0 -
Extended to many times and when I went to pick up the car it was not ready had to wait an extra hour pass the time they said for pick up.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are more than satisfied with the repairs and the customer service we received on our 2007 HONDA CRV. We had previously used Michaals and were delighted that you were a State Farm Select Service facility. I hope we wont need your services anytime soon but am comforted in the fact that youre partnered wirh our insurance company should the need arise.
Customer Service - 5.0/5.0 -
See previous comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always pleasant and helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job. Very helpful emp.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Communication could improve. Left several voicemails to get scheduled for the service I needed and no return call. Part came in an I wasn't called to get scheduled; I reached out to see the status of the part only to learn it had already come in.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will tell everyone about Carstar’s outstanding service!
Repair Quality - 5.0/5.0 -
Thank you so much to everyone involved in fixing ol’ Bessie. She’s as good as new. Carstar is amazing and I will definitely recommend you to everyone! Trena Penson
Customer Service - 5.0/5.0 -
The office staff is phenomenal in many aspects - in replying to messages, their overall attentiveness to customers, and they really seem to care about the customer experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Office was very helpful. Quality work.