CARSTAR Michael's Collision

4.7 (1,121reviews)
94%
11044 N Cave Creek Rd,  Phoenix,  AZ  85020
Bot
Shop AssistantSparkles

Michael's Collision CARSTAR is the one-stop body center for all your auto body repair needs. We not only will repair your vehicle to 100% pre-accident condition, but we will also handle your insurance claim, make towing and rental arrangements. Personalized attention, quality workmanship and 100% customer satisfaction are what make Michael's the auto body shop of choice in Arizona. Michael’s Collision CARSTAR is a full service automobile, light truck and motorcycle collision and restoration facility. Michael’s Collision has been servicing the valley since 1980.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (1,121)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I have already sent people to Michael’s. Very pleased to recommend.

Repair Quality

Their customer service and attention to detail earns high marks from me. They are always committed to excellence.

Customer Service

Completely happy. They’re great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The first two times I used carstar Michaels I was very pleased this time however I was not happy at all with the way my car turned out I will be taking it back so they can make some adjustments hopefully we can have five star review after that

Repair Quality

After waiting a month for all the parts and then the labor to be completed I picked up my car and found over spray on my car a big scratch in the rear quarter panel that they had done the repair on a door jamb not painted and the plastic door trim protector molding not installed

Customer Service

Actual interaction with employees was just fine however they're automated texting service leaves much to be desired

Returned Clean

Likely to Recommend

Repair Quality

Great job very pleased with the service there

Customer Service

Excellent are beyond excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service. Very professional . They went above and beyond including keeping me informed during repair process.

Returned Clean

Likely to Recommend

Repair Quality

Jamie and the team are amazing. This is my 2nd go around with my car needing help. Michael’s Collision will always be my go to if ever needed. I appreciate the team and their hard work.

Customer Service

Returned Clean

Likely to Recommend

I’ll spread the word

Repair Quality

Looks amazing, they did great work!

Customer Service

Easy to talk to

Likely to Recommend

Repair Quality

Customer Service

Excellent. Terrific staff.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very polite staff, they made sure to have my car ready before the 30-days of our rental was up.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very informative & kept me updated on progress of vehicle repair.

Likely to Recommend

Recommend with no hesitations

Repair Quality

The whole experience was amazing. They kept us informed and delivered a beautiful car back ahead of schedule. A great team to work with.

Customer Service

Great team. Always polite and professional

Returned Clean

Likely to Recommend

I will strongly recommend CARSTAR to my friends and family members.

Repair Quality

I am extremely happy with all of the service I received from Carstar Michael's and will use them again if I have a need in the future.

Customer Service

Customer Service was outstanding.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already have referred others to his shop

Repair Quality

Mike and Co did a great job on my vehicle. I couldn’t ask for a better job.

Customer Service

Everyone was great and attentive to my needs.

Likely to Recommend

Repair Quality

They were good.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean