CARSTAR Mountain Highway

4.9 (600reviews)
98%
21621 MOUNTAIN HWY,  Spanaway,  WA  98387
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Shop AssistantSparkles

In operation 4 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Mountain Highway can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Mountain Highway claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on the road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (600)

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Repair Quality

Easy to work with and a did a quality job. Repairs took a while but parts are slow to ship. Overall really appreciate the work they did.

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My Experience

Expeditious and quality, teamed with a friendly staff. Hopefully I don’t have too, but I would use them again.

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Repair Quality

They made the process of getting my car fixed easy. They kept me informed, and finished their work early. The people there eased my nerves, which were elevated due the accident, by showing concern for my well being and assuring me that my car will be good as new. Which it was. I would highly recommend CARSTAR MOUNTAIN HIGHWAY.

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My Experience

My Experience

You guys have the best customer service and I’m so glad I brought my car to you. From a detailed car to a full tank of gas. Y’all did the works. The only thing I would critique is the communication end of things. I only received 2 calls from yall in the 2 1/2 months my car was being serviced. I have no issue with calling to learn about my car but it would have been a complete 15/10 if I could have received updates frequently. I will be bringing any cars I will need serviced to y’all in the future. Thank you guys again!!

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My Experience

They were very nice, informative, polite, and helpful! I’ll definitely be back if my car has any more repair needs.

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Repair Quality

Very friendly, kind, helpful, professional and informative

Customer Service

Friendly, professional

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My Experience

Excellent staff and excellent and expedient work.

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Jennifer called to set up appointment. Very wonderful and pleasant young woman and very accommodating to my schedule. I just received my car back clean as a whistle with a life time warranty on your work. It was a pleasure working with this particular Cat Star! I’m pleased with what I can see of the work and repairs they did. I would highly recommend them to friends and family!

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My Experience

Dell and Jennifer are wonderful! Dell always runs a fantastic shop!

My Experience

Everyone I talked to was incredibly friendly. The work was done well and quickly.

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Repair Quality

Didn’t fix everything they said they would. The fix they did to the bumper didn’t work. It’s still not on square. Zero communication for an additional week delay which resulted in no rental car. Overall a horrible experience.

Customer Service

Zero communication on delays. I had to repeatedly call them and ask.

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They did a great job, and on time, I'm very happy, & would absolutely use them again!

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My Experience

The quality of the work was excellant. The staff kept me informed throughout the process.

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My Experience

Love the entire staff! They’re awesome 😊

Likely to Recommend

Awesome

Repair Quality

They’re awesome

Customer Service

Great

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