CARSTAR Mountain Highway

4.9 (597reviews)
98%
21621 MOUNTAIN HWY,  Spanaway,  WA  98387
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Shop AssistantSparkles

In operation 4 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Mountain Highway can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Mountain Highway claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on the road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (597)

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Repair Quality

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Repair Quality

The bumper had to be painted twice. Two scratches were put in my door and not fixed

Customer Service

Staff was communicative

Returned Clean

My Experience

The team is very easy to work with and the communication was great! I really appreciate the time that you guys spent discussing the process with me and the customer service is amazing! Thank you so much for everything, I really appreciate you all!

Likely to Recommend

Repair Quality

Staff was very friendly and accommodating, I really enjoyed working with them. I very much appreciated the communication on the progress of the repairs.

Customer Service

Amazing staff

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Likely to Recommend

Repair Quality

They did a great job , and I’m very satisfied

Customer Service

They did a great job

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great job and communication

Customer Service

Great job

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My Experience

Took at least a month to contact me about any repairs starting. Wasn’t able to fix my vehicle

Likely to Recommend

Repair Quality

Great

Customer Service

Returned Clean

My Experience

Great people. Great experience.

Likely to Recommend

No issues. Great job.

Repair Quality

Good experience. Great staff.

Customer Service

Completely satisfied.

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Repair Quality

Customer Service

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Repair Quality

Repairs are still not complete. It's been almost 2 weeks and I have not been contacted about finishing the repairs.

Customer Service

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Customer Service

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I’ll recommend you guys for sure!

Repair Quality

Quality and service were excellent

Customer Service

Awesome

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My Experience

Everyone was very helpful and friendly.....much better than my Subaru service department who never even returned my emails. As promised you updated me twice weekly and everything was repaired perfectly

Likely to Recommend

I was very happy with the entire process

Repair Quality

Great repair

Customer Service

Receptionist was always pleasant and helpful

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Likely to Recommend

I have already told friends and family to put this shop in their contacts.

Repair Quality

Beautiful work, everything looks and works like new.

Customer Service

Jennifer and Kytreil kept me in the loop and were very patient and understanding.

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My Experience

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Repair Quality

Good service Very prompt and very nice

Customer Service

Returned Clean

My Experience

The scratches and dents on the side of the car have been completed to our satisfaction.

Likely to Recommend

Repair Quality

The only downside would be the amount of time it took for the repair. 3 weeks is much too long to go without your vehicle.

Customer Service

Returned Clean