CARSTAR Mountain Highway
In operation 4 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Mountain Highway can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Mountain Highway claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on the road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, fast repairs and great quality in their work.
My Experience - 5.0/5.0 -
Great Job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The manager ‘ Mike Rousey ‘ was very accomodating through the repair process. I was a heavy collision expert and shop owner for 35 years. I have worked in a few high end body shops in my career and can appreciate the time he spent with me to explain each step my vehicle went through until it was finished and delivered. No smoke and mirrors; just honest communication and good work. Cannot recommend Carstars on Mountain Highway in Spanaway Washington highly enough
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs on my car made it look like there was never even an accident. Perfectly done. My car was completed 10 days earlier than the estimated time which I was ecstatic about. Thank you guys for ur hard work and dedication. This was my 2nd time bringing my car to you guys for repairs and it’s my 2nd time being more than happy with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The best experience ever thanks thanks a lot🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I liked the interaction from the start and learned a lot. I have not had to file an auto repair claim in years and trying to get the other persons insurance to deal correctly with the matter wa impossible.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They always make the car look like it did when we bought it. But better and I look they do seamlessly in the quality of work. Thank you for doing a good job.
My Experience - 5.0/5.0 -
Carstar provided great communication throughout this entire frustrating incident. They worked as fast as time provided through the holiday period. Visually, the repairs look great. Thank you
Likely to Recommend - 5.0/5.0 -
They did an excellent job fixing my vehicle
Repair Quality - 5.0/5.0 -
Great service, excellent work
Customer Service - 5.0/5.0 -
Great communication, answered all questions and concerns
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with repair results.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
GREAT SERVICE
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and great repair work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
My car went in with no check engine light on, and it came back to me ON and between carstar and the insurance company, they are not trying to fix it. They are trying to find what ever reason they can for it to be my fault. It is frustrating and horrible customer service. They also had claimed to take a scan of my car prior to working on it but never sent it to me. I would never recommend this place
Customer Service - 1.5/5.0 -
My car went in with no check engine light on, and it came back to me ON and between carstar and the insurance company, they are not trying to fix it. They are trying to find what ever reason they can for it to be my fault. It is frustrating and horrible customer service. They also had claimed to take a scan of my car prior to working on it but never sent it to me. I would never recommend this place
My Experience - 5.0/5.0 -
Very professional, would recommend and use them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck is looking back to new, and the repair time was relatively fast even during the holiday time. Would definitely recommend this place for any repairs.