CARSTAR Murray's Collision

4.8 (4,815reviews)
95%
22001 Pacific Hwy South,  Des Moines,  WA  98198
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Shop AssistantSparkles

CARSTAR Murray's is a trusted, family owned and operated auto collision repair facility. Our body shop offers high-quality vehicle repairs, towing, rental car assistance, national warranty and works with all insurers. We truly believe in our motto: "Relax, We'll take it from here"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 9:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car
Tesla

Reviews (4,815)

My Experience

This place is better than tesla service centers. My car damages were fixed with perfections

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I hope I get a full detail of the work soon, but I really appreciate the extra cleaning done for both the car interior and exterior along with the repair work.

Customer Service

The automated communication system wasn't as clear as it could've been, but the communications were rapid and effective overall.

Returned Clean

Likely to Recommend

This shop was available long before any Tesla shop could service the car.

Repair Quality

The logistics of getting the car repaired was much easier than I expected. And the car was ready ahead of schedule.

Customer Service

The service was quick and easy. The process of repairing the car was transparent.

Returned Clean

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Returned Clean

My Experience

Very happy with your service. Would recommend.

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My Experience

Good experience, Thank you

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Sure

Repair Quality

Good Experience, Great customer service

Customer Service

Thank you

Returned Clean

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Repair Quality

Customer Service

My Experience

Great job. Superb staff and prompt service. Completed the repair days before the initial estimate.

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Repair Quality

Awesome customer service

Customer Service

Everyone was nice

Returned Clean

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Returned Clean

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My Experience

Good job

My Experience

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Returned Clean

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Returned Clean

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Returned Clean

My Experience

Overall experience was great! From the start of dropping off the car to the estimates and then the speed of repair was smooth and quick. The updates of the repairs was consistent up until the pickup. The cherry on top for me is taking care of my car rental’s return at their shop and just leaving it! Everyone is very knowledgeable and professional. I would highly recommend 10/10

Likely to Recommend

Highly recommend for anyone

Repair Quality

From the estimation, scheduling, actual repair time, updates during repair and release of the car was smooth and very professional. The people are very knowledgeable of what they are doing and always on top of the matter. They were able to finished ahead of estimates and I was able to drop off my car rental at their shop and they took care of it for me! Would definitely recommend! Thank you so much for the wonderful experience!

Customer Service

They always updated me of the status of the repair and available when i called.

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Repair Quality

Went above and beyond

Customer Service

Returned Clean

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Returned Clean

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