CARSTAR Murray's Collision
CARSTAR Murray's is a trusted, family owned and operated auto collision repair facility. Our body shop offers high-quality vehicle repairs, towing, rental car assistance, national warranty and works with all insurers. We truly believe in our motto: "Relax, We'll take it from here"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 9:00 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Will tell everyone I know!!!
Repair Quality - 5.0/5.0 -
Amazing experience overall. Very happy with results and the entire team was very kind and great to work with.
Customer Service - 5.0/5.0 -
Excellent customer service. 10 stars!!!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Good service
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I rated the service 9 because I expected the color after the repair to match the original and have the same gloss. Unfortunately, the front bumper was not fully painted, so a slight difference in shade is noticeable, which doesn’t look very neat. Overall, the work was done well, but I would have preferred a more precise color match.
Customer Service - 5.0/5.0 -
I would also like to highlight the excellent customer service. The staff were polite, attentive, and responded quickly to all my questions, providing support throughout the entire process. Communication was smooth and left a very positive impression.
My Experience - 5.0/5.0 -
Best experience I've had when working with a body repair shop.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’m highly recommended to all the ppl
Repair Quality - 5.0/5.0 -
Did a very nice job awesome job and the people work at the front desk
Customer Service - 5.0/5.0 -
They are very friendly and always smiling
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job
Customer Service - 5.0/5.0 -
Amazing job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
On January 22nd at 9:00 a.m., our Tesla was towed from Ballard to Des Moines. When it left our sight, it felt as if something deeply familiar was taken away from our life. This car is more than transportation to us — it is comfort, independence, and a sense of home on the road. Losing it, even temporarily, left a quiet emptiness that words are hard to explain. Driving another car never felt right. Every turn felt uncertain. Every drive felt heavy. We even had to rent a car we weren’t familiar with, and the stress followed us everywhere. We were simply waiting — hoping, praying — to feel normal again. Then came your first message. At 11:11 a.m., the moment our car arrived at CARSTAR Murray’s, we were notified immediately. Photos were sent. An initial assessment followed. Clear explanations came without us having to ask. In that moment, something changed inside us. The fear softened. The worry loosened its grip. We felt seen. We only hoped for 2 things — updates and time. What we received was care and compassion. Every update mattered. Every message reassured us that our car was in good hands. When we were informed that parts needed to be ordered and that it would take about 7 days, we understood. And through it all, communication never stopped. We were never forgotten. We were never left in silence. People often say that Tesla repairs take months or longer and drain you emotionally. But thanks to you, our entire repair took only 3 weeks — 3 weeks of professionalism, transparency, and kindness not only that 3 weeks before Valentine’s Day at February 13rd that’s like a Wonderful gift from heaven. To every technician, every team member, and everyone behind the scenes at CARSTAR MURRAY’S — thank you. Thank you for treating our car as if it mattered. Thank you for understanding that behind every vehicle is a person who loves it. Thank you for giving us back not just our Tesla, but our peace of mind. We drove away feeling whole again. With heartfelt gratitude and the highest recommendation. God Bless You All CARSTAR Murray’s.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
At 11:11 a.m., the moment our car arrived at CARSTAR MURRAY’S, we were notified immediately. Photos were sent. An initial assessment followed. Clear explanations came without us having to ask. In that moment, something changed inside us. The fear softened. The worry loosened its grip. We felt seen. We only hoped for 2 things — updates and time. What we received was care and compassion. Every update mattered. Every message reassured us that our car was in good hands. When we were informed that parts needed to be ordered and that it would take about 7 days, we understood. And through it all, communication never stopped. We were never forgotten. We were never left in silence. People often say that Tesla repairs take months or longer and drain you emotionally. But thanks to you, our entire repair took only 3 weeks — 3 weeks of professionalism, transparency, and kindness not only that 3 weeks before Valentine’s Day at February 13rd that’s like a Wonderful gift from heaven. To every technician, every team member, and everyone behind the scenes at CARSTAR MURRAY’S — thank you. Thank you for treating our car as if it mattered. Thank you for understanding that behind every vehicle is a person who loves it. Thank you for giving us back not just our Tesla, but our peace of mind. We drove away feeling whole again. With heartfelt gratitude and the highest recommendation. God Bless You All CARSTAR Murray’s.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Only place I’ll take my whip
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceeded expectations.
Customer Service - 5.0/5.0 -
Fast and clear
Returned Clean
My Experience - 5.0/5.0 -
The repair: the works looks amazing. The turnover: car had several water spots from the wash, as if it was left to air dry. not too happy about that, but it was miniscule. there was also a rag left in my car. The Service: fast, friendly and professional. notifications each day. wish there were pics but i understand that it would be too much of a burden. In Summary: It was worth taking my car here to Carstar's Tesla only service center, even if it meant driving over an hour from home, to receive quality service and communication.