CARSTAR Murray's Collision
CARSTAR Murray's is a trusted, family owned and operated auto collision repair facility. Our body shop offers high-quality vehicle repairs, towing, rental car assistance, national warranty and works with all insurers. We truly believe in our motto: "Relax, We'll take it from here"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 9:00 am - 3:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The repair: the works looks amazing. The turnover: car had several water spots from the wash, as if it was left to air dry. not too happy about that, but it was miniscule. there was also a rag left in my car. The Service: fast, friendly and professional. notifications each day. wish there were pics but i understand that it would be too much of a burden. In Summary: It was worth taking my car here to Carstar's Tesla only service center, even if it meant driving over an hour from home, to receive quality service and communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wow, that was much faster than I expected! Thank you for getting it done so quickly—I really appreciate it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you CARSTAR for repairing my Tesla is a very timely manner ahead of schedule. Thank you also for diligently working with my insurance, even though they're not in network, and reaching an agreement, ensuring I have no out-of-pocket costs. I am extremely pleased with the quality of repair and the amazing new condition that the car was returned to me.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I think the customer service was really good. Everyone was really friendly and super helpful and responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service is one of the best here. They are super helpful and responsive throughout the entire process. They make the whole situation less stressful.
Customer Service - 5.0/5.0 -
Everyone on staff was very helpful and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Job well done but incredibly over priced. A charge to take in & out of service mode? A charge to keep battery charged? No need I had like 200 miles left! So many extraneous charges. And number of hours it took to do all these little things seemed bordering on fraudulent.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was rear-ended and the diffuser, reflector, and trunk on my Tesla Model Y were damaged. Booking an appointment through CARSTAR’s website was quick and easy. I dropped the car off, and the repairs took about a week, mostly due to waiting on parts and insurance approval after disassembly. When I picked the car up, it looked brand new—you couldn’t even tell it had been hit. I was extremely happy with the quality of the work and the overall experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They really took time to care and fix things I was unsure and Worried about.
Customer Service - 5.0/5.0 -
The team was always willing to communicate
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy with the service that included providing status on timing basis and pickup was also very smooth.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nothing additional. it was a great experience, the front desk staff were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was immaculate. The front desk staff were pleasant, personable and treated me like family. I really felt that they cared about my vehicle. I will definitely tell others how well I was treated. My car was beautifully detailed and I’m so glad to have it back.
Likely to Recommend - 5.0/5.0 -
Very pleased with the service all around.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Unmatched! All great!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for taking care of my car! The staff, Lisa and Chelsea, are awesome at communicating! The team/technicians works fast as well, they completed a week early. They even washed and cleaned my car! I’m very satisfied and overall had great experience, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My Model Y has no cellular signal at all after service. Additional Vehicle Information shows an LTE-capable modem with a valid IMEI, but zero bars everywhere. This strongly suggests a disconnected or damaged cellular antenna or a provisioning issue introduced during the repair.