CARSTAR Murray's Collision

4.8 (4,814reviews)
95%
22001 Pacific Hwy South,  Des Moines,  WA  98198
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Shop AssistantSparkles

CARSTAR Murray's is a trusted, family owned and operated auto collision repair facility. Our body shop offers high-quality vehicle repairs, towing, rental car assistance, national warranty and works with all insurers. We truly believe in our motto: "Relax, We'll take it from here"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 9:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car
Tesla

Reviews (4,814)

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My Experience

Panel gaps look very even. The person that fix the car did it extremely well. It's not something easy to do. People at front desk are very nice and helpful. It's a nice change to have some support after dealing with insurance people.

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Repair Quality

Car looks good and new. Panel gaps are even. Look like they tried very hard.

Customer Service

The staff is very friendly and helpful. You rarely see people this nice. They also seem like they genuinely care about you.

My Experience

The customer service is superb! They took care of everything between the insurance agency as well as the rental. I basically did nothing other than drop the vehicle off and picked it back up. Hands down will be the only place I bring my car for any Autobody work and will be telling anyone who needs Autobody work that this is the spot, thank you!!!

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Only place I will recommend to anyone.

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Completely Satisfied! They took care of everything. I just need to show up to drop the car then pick it back up.

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My Experience

The employees in your Des Moines location are excellent! Each and everyone of them is extremely polite, pleasant, and timely.

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Absolutely

Repair Quality

Great job!

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Would highly recommend!!!

Repair Quality

The service, timeliness, quality of work, and overall attitude were awesome from everyone I had contact with. Brian and Lisa are great! Would highly recommend this team to any one!

Customer Service

Lisa and Brian are awesome! Couldn't be happier!

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My Experience

The service was excellent! They kept me updated with text messages on what they were ding abs the status of my truck. I would definitely recommend CARSTAR Murrays to anyone.

Likely to Recommend

I would definitely recommend CARSTAR Murray's to friends and colleagues. I've already told soldiers on base where I work

Repair Quality

The whole experience was outstanding. Lisa and Britt always kept me informed on what was happening with my truck. Their smiles and great personality made me feel welcome. Kevin is awsome as well, he took the time and came outside in the train to show me what was done to my truck. I will definitely come back if i need to and I would strongly recommend CARSTAR Murray's to everyone! YOU ALL ARE AWSOME!

Customer Service

Kevin, Britt and Lisa are wonderful people

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My Experience

The staff at carstar where the best and so friendly to work with i feel like they made it the easiest process ever to get my car fixed, i even had a employee ask me if they can help after seeing me struggle with my books from a rental

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Repair Quality

You guys where awesome did a amazing job on my car definitely coming back if ever in a unfortunate car incident again

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My Experience

Excellent service from A to Z.

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My Experience

I was very pleased with everything. The repairs were done quickly and they were done well. Lisa the receptionist was very helpful with walking me through everything. It was helpful that I was texted with the progress and could track it online.

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Repair Quality

They took out the scratches on the side of the car, the bumper looks great. They helped me replace my windshield wipers.

Customer Service

I was really pleased, the people were very helpful. I had my car back faster than I thought it. They did a wonderful job with my car. I would go back to them in the future.

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