CARSTAR Murray's Collision
CARSTAR Murray's is a trusted, family owned and operated auto collision repair facility. Our body shop offers high-quality vehicle repairs, towing, rental car assistance, national warranty and works with all insurers. We truly believe in our motto: "Relax, We'll take it from here"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 9:00 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were quick to keep me informed and did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the beautiful work your team did on my Tesla model 3 performance package. I really appreciate you all. Car is super clean fit, finish, all the details hit it right on the mark!
Likely to Recommend - 5.0/5.0 -
To all my family and friends for sure and the only shop I recommend.
Repair Quality - 5.0/5.0 -
I really appreciate the beautiful, fit, and finish of all the new panels on my ride. You guys really hit it on the mark. Car looks great. Works great. Super happy with it. That’s why I brought it you guys because I only trust your shop
Customer Service - 5.0/5.0 -
Amazing, very informative, helpful, and kind
Returned Clean
My Experience - 5.0/5.0 -
Y’all are amazing! Thank you so much for your great work and your wonderful customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I never voluntarily make recommendations to anyone. If someone asks for a recommendation, I will offer comments on my experience with the vendor.
Repair Quality - 4.0/5.0 -
NOTE: I've sent this survey back to you some time ago - so my response now may not coincide with my previous replies (I'm 90+ years old and my memory is fading rapidly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Marianna did a great job of informing me! Thanks for fixing it again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Super great communication. Friendly staff and excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every single person I dealt with was very knowledgable and customer service oriented. Communication was excellent all through the process. I admire how well this business operates.
Likely to Recommend - 5.0/5.0 -
I would gladly send family or friend to Murray’s
Repair Quality - 5.0/5.0 -
It was a real pleasure doing business with you folks. You made the entire experience feel like you truly appreciated the business.
Customer Service - 5.0/5.0 -
Excellent customer service, Thank you.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 1.0/5.0 -
Lack of communication about proper timelines. The car was in the shop for over 3 weeks and we could get a clear date of when it would be done. While the repair was performed, it was half done, the other part of the car that was noted on the work order wasn't completed. The team has blamed the insurance company and didn't bother to inform us about it. The part of the body that was fixed, was put together very badly. The door was repainted but i could see the speaker wasn't installed properly. If i could visually see the part falling off, i wonder how carefully was the work performed on the inners of the car. The team hasn't reached back out to help sort the issue and i am stuck dealing with another round of conversations that i have to lead with your team and the insurance company.
Customer Service - 1.5/5.0 -
Not even an average communication.
Returned Clean
My Experience - 5.0/5.0 -
Kept me updated and informed along the process. They got my car back to me by the time I needed it, which was important as I needed it for a family vacation. Even though we are still waiting on a part. They were able to use the old one for now.