CARSTAR Murray's Collision
CARSTAR Murray's is a trusted, family owned and operated auto collision repair facility. Our body shop offers high-quality vehicle repairs, towing, rental car assistance, national warranty and works with all insurers. We truly believe in our motto: "Relax, We'll take it from here"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 9:00 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Super great communication. Friendly staff and excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every single person I dealt with was very knowledgable and customer service oriented. Communication was excellent all through the process. I admire how well this business operates.
Likely to Recommend - 5.0/5.0 -
I would gladly send family or friend to Murray’s
Repair Quality - 5.0/5.0 -
It was a real pleasure doing business with you folks. You made the entire experience feel like you truly appreciated the business.
Customer Service - 5.0/5.0 -
Excellent customer service, Thank you.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 1.0/5.0 -
Lack of communication about proper timelines. The car was in the shop for over 3 weeks and we could get a clear date of when it would be done. While the repair was performed, it was half done, the other part of the car that was noted on the work order wasn't completed. The team has blamed the insurance company and didn't bother to inform us about it. The part of the body that was fixed, was put together very badly. The door was repainted but i could see the speaker wasn't installed properly. If i could visually see the part falling off, i wonder how carefully was the work performed on the inners of the car. The team hasn't reached back out to help sort the issue and i am stuck dealing with another round of conversations that i have to lead with your team and the insurance company.
Customer Service - 1.5/5.0 -
Not even an average communication.
Returned Clean
My Experience - 5.0/5.0 -
Kept me updated and informed along the process. They got my car back to me by the time I needed it, which was important as I needed it for a family vacation. Even though we are still waiting on a part. They were able to use the old one for now.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good 5 years warranty
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0 -
Throughout the entire process everything was communicated. I had a smaller side job on top of the main repair. I had to come back a few days after to make the payment because the people there forgot to ring me out
My Experience - 5.0/5.0 -
We appreciated the quick service, through communication updates and thoughtful repairs. Great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication with every step of the process. Our car looks as good as new! Enterprise car rental met us right at the shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. I felt like I knew the plan for our car the entire time.
Customer Service - 5.0/5.0 -
Friendly, professional, helpful in getting a car rental, and great communications.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The rims looked great! The fact that I had to visit a Tesla dealership to fix all of the tire problems was a terrible experience!!! I paid you all more than I would have paid Tesla for the same work, but I wanted the great customer experience I had the first and second time! Too bad you fell short and I had to spend an hour and a half on my way home to get the car up to par. If someone had actually checked the tire pressure they would have see the mess that they left it in. I have a picture of you need it! We were charged $45 by Tesla and we deserve a refund. Please call me on Monday to process a credit to my credit card!