CARSTAR North Aurora Collision Center
In operation 14 years.
For over 50 years, Carstar has been striving to out perform our competition by providing high-quality repairs & excellent customer service. From start to finish, Carstar North Aurora's goal is for all of our customers to be completely satisfied. Lifetime Limited Warranty is guaranteed on repairs. Each customer is walked through the entire repair process. Our mantra, "Relax, We'll Take It From Here," is what we aim for our customers to experience. As a complete repair facility, our services include Collision (body & frame repair), Refinishing (baking booth), Mechanical (on-site alignment & maintenance), and Detailing departments. For customer convenience, we offer Saturday estimate appointments, early morning repair pick-up/drop-off times, & arrange rental reservations. We are happy to provide transportation for local customers to/from our shop. Cash, checks, and debit/credit cards (no fees) are accepted as forms of payment. Customer feedback is welcomed & appreciated!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Earl Taylor I had a great experience with Northstar. They took care of me fix my car perfectly and I thank you for that service. And one more thing, the staff was great.
My Experience - 5.0/5.0 -
Carstar repaired my vehicle completely and quickly. They even touched up some small scratches for me, which I greatly appreciate. Will use them again, if needed, and will highly recommend to friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with Carstar's service from the estimate to the repairs being completed. I am so happy my friend recommended Carstar to me. Thank you for a job well done!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They went above & beyond, car was thoroughly vacuumed after, which i totally didn't expect, very nice touch.
Repair Quality - 5.0/5.0 -
Great job, car looks great! They set expectations on how long it could take at most, but ended up getting done earlier after all. Much appreciated cause my rental car was a tin can!
Customer Service - 5.0/5.0 -
Very nice, on top of their game.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great and Tyler was phenomenal in the office. I came to this location because someone else was at fault for the damage on my vehicle, however I was SO satisfied with my experience that I prefer to come back to this location if I ever need anything else.
Customer Service - 5.0/5.0 -
Yup, I just mentioned Tyler. Tyler is the man.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good experience from Tyler and the people there. 1st class place I wouldn't go anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Helpful, kind, car ready earlier than they said.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job of repairing my car! It did take a little longer than anticipated.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will let people I know
Repair Quality - 5.0/5.0 -
You all were the best!! Texts message were awesome. You took your time telling what is what. Very friendly, very nice. Have a wonderful day.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far after a week no issue have shown up.
Customer Service - 5.0/5.0 -
Very pleasant and helpful.
My Experience - 5.0/5.0 -
Friendly, courteous and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff is always helpful and supportive. It was helpful that staff kept me informed of the progress of repairs. I was very pleased with the final product.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the repairs. Staff was very professional and helpful.
Customer Service - 5.0/5.0 -
Friendly and helpful.
Returned Clean
My Experience - 5.0/5.0 -
The Team at Carstar were very nice and the commuication was great 👍.The car looks great. Any other work I need done will be done here.
Likely to Recommend - 5.0/5.0 -
Anything else I need repaired I will go to them and recommend to others.
Repair Quality - 5.0/5.0 -
The car looked beautiful and the Team was friendly and nice and the commuication was very good 😊💯
Customer Service - 5.0/5.0 -
Very nice and friendly and good communication.