CARSTAR North Aurora Collision Center
In operation 14 years.
For over 50 years, Carstar has been striving to out perform our competition by providing high-quality repairs & excellent customer service. From start to finish, Carstar North Aurora's goal is for all of our customers to be completely satisfied. Lifetime Limited Warranty is guaranteed on repairs. Each customer is walked through the entire repair process. Our mantra, "Relax, We'll Take It From Here," is what we aim for our customers to experience. As a complete repair facility, our services include Collision (body & frame repair), Refinishing (baking booth), Mechanical (on-site alignment & maintenance), and Detailing departments. For customer convenience, we offer Saturday estimate appointments, early morning repair pick-up/drop-off times, & arrange rental reservations. We are happy to provide transportation for local customers to/from our shop. Cash, checks, and debit/credit cards (no fees) are accepted as forms of payment. Customer feedback is welcomed & appreciated!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Overall, great jobs but took 11 days for a little works . Too long. . That's not great at all. . .
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
still waiting for the ram air emblem to be replaced
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carstar was so great! They helped organize my rental and made it so easy. I also appreciated the updates as the repair was being completed.
Likely to Recommend - 5.0/5.0 -
These guys are good.
Repair Quality - 5.0/5.0 -
The team was super awesome. Fixed up my F250 perfect.
Customer Service - 5.0/5.0 -
The team was super awesome. Fixed up my F250 perfect.
Returned Clean
My Experience - 5.0/5.0 -
Pleasant efficient people to deal with and expedient expert work very satisfied Thanxs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. I have no complaints. You were very kind and helpful. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes, I would definitely recommend your company, great work on the hail damage, and great work on the bumber repair
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I thought they did an amazing job! Thank you !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job.
Customer Service - 5.0/5.0 -
Did a great job!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have always and only used this location, even before it became Carstar.
Repair Quality - 5.0/5.0 -
Excellent job in getting done with supreme ceramic coating. That really made a difference
Customer Service - 5.0/5.0 -
Margie and Tyler always gave me great updates on the progress and any delays by manufacturers.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The bumper trim needs to be replaced as it is in worse condition than when it was submitted for service. Apparently, we are waiting on delivery of the part.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My front end looks like it was never hit.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
I feel that they installed a cheap windshield.
Customer Service - 2.5/5.0 -
If a part is defective tight from the start…make it right!
Returned Clean
My Experience - 5.0/5.0 -
I m completely satisfied tenks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was totally satisfied with your service. Plus the person who helped me me was very very helpful and very curious.