CARSTAR North Aurora Collision Center

4.9 (1,350reviews)
99%
1 S River Rd,  North Aurora,  IL  60542
Bot
Shop AssistantSparkles

In operation 14 years.

For over 50 years, Carstar has been striving to out perform our competition by providing high-quality repairs & excellent customer service. From start to finish, Carstar North Aurora's goal is for all of our customers to be completely satisfied. Lifetime Limited Warranty is guaranteed on repairs. Each customer is walked through the entire repair process. Our mantra, "Relax, We'll Take It From Here," is what we aim for our customers to experience. As a complete repair facility, our services include Collision (body & frame repair), Refinishing (baking booth), Mechanical (on-site alignment & maintenance), and Detailing departments. For customer convenience, we offer Saturday estimate appointments, early morning repair pick-up/drop-off times, & arrange rental reservations. We are happy to provide transportation for local customers to/from our shop. Cash, checks, and debit/credit cards (no fees) are accepted as forms of payment. Customer feedback is welcomed & appreciated!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,350)

My Experience

I am amazed on how great my car looks! My car looks brand new again! And the cleaning to my car was impressive! Thank you so much for the great work and will let family members and friends know about your amazing service!

My Experience

I am very pleased with the work that they did. The car looks good as new, I’m so happy that it was completed way ahead of schedule and I’m very impressed with the cleanliness of the inside of my car. Would definitely recommend and use you again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would

Repair Quality

They do a great job

Customer Service

Very nice people very helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car looks well fixed and they also delivered it to me clean, like new! Thank you!

Likely to Recommend

With some cautions.

Repair Quality

The agreed upon work was not done. Both doors were authorized to be worked on. It was only when I picked up the car that I discovered the second door had not been touched.

Customer Service

I was told the repair would take a week to a week and a half. Most importantly, I don’t understand how the estimate that would take a week but only took 48 hours come out to be exact!! I have no proof that the 7.5 hours estimated really took 7.5 hours. Shouldn’t I get some money back???

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have had to use Carstar on occasions of accident damage to my vehicle. Each time, I was very pleased with their quality of work. I recommend them to everyone who may require accident repair services!

Likely to Recommend

Repair Quality

Great work

Customer Service

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Es recomendable

Repair Quality

Me dejaron muy bien mi carro Y no tardaron mucho 👍👍

Customer Service

Son amables solo que no hablan español

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks very good so far although I haven’t driven it much because of the weather.

Customer Service

Looks very good so far although I haven’t driven it much because of the weather.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The employees in the front office were very kind and willing to answer questions. I never felt rushed. They explained the car repair process for me very patiently as this was my first car repair experience as a widow. My late husband always too care of our cars. Thank you!

Likely to Recommend

I would highly recommend

Repair Quality

Customer Service

Friendly workers

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean