CARSTAR North Kansas City
!!!Please leave email contact info when booking an appointment, confirmations can not be sent through text messages!!! . *** Due to current conditions we will not be offering Photo Estimates for the immediate future*** . CARSTAR North Kansas City is North Kansas City's one-stop shop for all things auto body repair. We offer a variety of services including 24/7 accident assistance, towing assistance and on-site rental car service. We repair all makes and models of vehicles, work with most insurance providers and offer a CARSTAR nationwide warranty on all of our automotive repairs that take place in our shop. Our collision center provides dent repair, dent removal, storm damage repair and other services. CARSTAR North Kansas City is proud to be North Kansas City's premier auto body and collision repair center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I told 50+ people during a staff meeting that this carstar was amazing!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already rocommended someone.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0 -
I don't have my car back yet so I can't really answer this question
Customer Service - 2.0/5.0 -
Well, I have never received a phone call only e-mails and I get so manyu of them its hard to filter through to find the "not junk mail"
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
wasn't ready as promised but did a nice job.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fron the moment I made the first initial call I believe it was Gary who I spoke with. He was very professional. I like that he made it convenient for me to get all my information to him via text. That saved me a trip. They keep me informed from start to finish. My car was very clean and looked new. Thank you Carstar team great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My Porsche was supposed to be ready on Monday 11/14/16, this was extended to Tuesday 11/15/16. I spoke with Dan on Tuesday am, who re-assured me my car would be ready on Tuesday 11/15/16 at 1530. I paid for services over the phone with my credit card, I dropped rental car off at 1515, arrived at Carstar at about 1530. At first, the gentleman there stated that my car was getting washed, my husband and I sat there for an additional 25minutes, we then asked another employee, when would the car be ready, he said an additional 20minutes. Finally, my husband asked where was our car, another employee stated it's in the back. The car had not not been washed, the letters were still off the trunk(Macanne/Porsche), and the front panel on the passenger side still had the initial dent/scratch still present. Needless to say, my husband I requested that the car not be delivered, so I had no rental car, and no private vehicle for work Wednesday 11/16/16. I had to borrow a car to make it to work. My husband works at PAS, around the corner from CarStar, he will be stopping by to speak with you all regarding our vehicle. Very inconvenient for me, if the car was not going to be ready I could have extended my rental car agreement.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
The car was ready within a couple of days of target date, and priming the holes where my car was shot with a pellet gun was a nice touch. There are some deformities around the crash site that I thought were going to be addressed and weren't, but other than that the workmanship is top notch.
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Wouldn't know car is still at shop waiting for lein holder to release check
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and repairs to my car!!!! Totally happy and appreciate this great body repair. My car looks and drives fantastic!! Thank you so very much!!!
Likely to Recommend - 5.0/5.0 -
I have been bragging on how excellent my car looks and drives
Repair Quality - 5.0/5.0 -
Exceeded my expectations
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0 -
Quality work combined with top customer service.
Repair Quality - 5.0/5.0 -
Looked great when when I got there and the door hasn't fallen off yet.
Customer Service - 5.0/5.0 -
Dan was very polite and answered every question that I had.