CARSTAR Northeast Collision Depew
In operation 41 years, 27 years at this location.
CARSTAR Northeast Collision is a family owned business since 1985. Our collision center is known for its expertise, honesty and outstanding service. Here at Carstar, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Buffalo metro area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Was pleased with the work but was originally told it was a 4 day repair and then was told 15 days and turned out to be 27 days. I feel the communication could have been better. When I enquired before the 15 days mark I was told I was on track for the date and then it kept getting extended and towards the end I asked why so long and was told the parts took 2 weeks to arrive so there was no way I was on track for completion when the said I was. But my vehicle looks great.
Customer Service - 4.5/5.0 -
Just the communication part
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and work
Customer Service - 5.0/5.0 -
Great communication and work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My vehicle looks as if a deer never hit. Its still drives the and just wanted to let you all know you did an awesome job and I would refer you to any family and friends that may need they vehicles repaired as well. Thank you all so much
Likely to Recommend - 5.0/5.0 -
Have used previously and would definitely recommend
Repair Quality - 5.0/5.0 -
Exceptional
Customer Service - 5.0/5.0 -
Exceptional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Felt the car was in the shop too long.
Repair Quality - 3.5/5.0 -
Car was in the shop too long.
Customer Service - 4.5/5.0 -
Very friendly
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Wiring harness was only partially functional .Not all lights were working. Some of the 7 wires were not connected. Exposed Wiring thru the bottom pan was not sealed properly. Wiring was hanging down several inches and would be ripped off easily when driving
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I noticed a big scratch on the side of the car that wasn’t there before I brought it in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
see precious comments
Repair Quality - 5.0/5.0 -
car back the way it was with (currently) no issues
Customer Service - 5.0/5.0 -
very nice people and they kept me updated as well s made the car reservation and return for me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you. I know when we come here things will be done the right way.
Customer Service - 5.0/5.0 -
Always the best
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a greater job and I would recomended them to anyone.