CARSTAR Northwest
In operation 30 years.
Northwest CARSTAR is located just south of Maple on 120th street. This location serves the auto body repair needs in northwest Omaha. This location is a 2016 Winner in the Best of Omaha Competition. Also we were a finalist in the 2016 Omaha's Choice Competition. This location is ICAR gold and Ford Recognized Body Shop, General Motors GM Officially Recognized Genuine Repair Provider, Chrysler MOPAR Certified Collision Repair Facility and Hyundai Recognized Collision Repair Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very efficient very much on the schedule we were very satisfied
Likely to Recommend - 5.0/5.0 -
I hope never had to go through my car repair again, but yes, if ever needs anybody work car star will be the one
Repair Quality - 5.0/5.0 -
They were very good very efficient very helpful and on schedule like working with them
Customer Service - 5.0/5.0 -
Like working with them like that repair paperwork
My Experience - 5.0/5.0 -
They were fantastic to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated how quickly they were able to get my car in and started on repairs. I got a lot of communication so I was always in the loop. The process was very painless and I would recommend car star Northwest to anybody looking for assistance with their vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Do a great job
Customer Service - 5.0/5.0 -
Does a great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a 10; Pete is a great owner and I have been doing business with him for over 35 years; would not take my business anywhere else;
Customer Service - 5.0/5.0 -
Same comments
Returned Clean
My Experience - 5.0/5.0 -
simply outstanding at every step!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very fast service and kept me updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service, comparative pricing and car done as promised. Great communication!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Like I said before I would recommend Car Star to anybody you guys do an excellent job
Repair Quality - 5.0/5.0 -
Very good job I would recommend the body shop to anybody
Customer Service - 5.0/5.0 -
Excellent customer service Pete and Travis was very good help
Returned Clean
My Experience - 5.0/5.0 -
I was completely satisfied with the time of repair (1 week) and the condition of my CTS-V when it was returned to me. The body work was immaculate and my car was detailed inside and out. An overall exceptional experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely satisfied. My car looked amazing when I picked it up — they even detailed it inside and out. It was beautiful. And Travis did a great job getting it all started.
Customer Service - 5.0/5.0 -
I was completely satisfied. Great work from the whole crew.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was great. Everyone was very nice, and the process was very easy. They even dropped me off at home and picked me up when my car was ready, which I really appreciated. If I ever need another repair, this is where I’m going.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very smooth transaction.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Great experience and service. Will definitely come back here if needed in the future.
My Experience - 5.0/5.0 -
I appreciated the honesty with the estimate, completion date and explanation of the process. Great coordination with Enterprise Rental. I loved the clean condition of my vehicle when I picked it up.
Likely to Recommend - 5.0/5.0 -
We have been used to going to Dingman's but their estimate seemed high this time and Carstar is recommended by our insurance. I will probably use Carstar from now on.
Repair Quality - 5.0/5.0 -
I could never tell there was ever an issue. Beautiful job!
Customer Service - 5.0/5.0 -
From initially setting appointment to repair my vehicle to completion, Carstar showed courtesy and professionalism. The finished job was superior. Loved the communication throughout the process.
My Experience - 5.0/5.0 -
My car looks amazing!! I also appreciate that Travis let me come pick it up even though we still need to put new grills on but they are back ordered by the the manufacturer and didn’t want me to wait for those to come in since they would not give him give him an ETA. Once he gets them in I just need to take it back over to him for a day so they can put them on. I was so glad to have my car back while we wait on the manufacturer back order. Great job Carstar!! Everything looks great but also great customer service:)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything done looks beautiful and glad I did not have to leave my car with them while waiting for back ordered parts to come in🙂
Customer Service - 5.0/5.0 -
Very good!
Returned Clean
My Experience - 5.0/5.0 -
Mike greeted me the first day with a friendly, professional demeanor. He carefully explained what repairs would be accomplished and the potential timeline. I was kept posted and the team was successful with its objectives. Thank you.