CARSTAR Northwest

4.9 (2,887reviews)
98%
3304 N 120th St,  Omaha,  NE  68164
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Shop AssistantSparkles

In operation 30 years.

Northwest CARSTAR is located just south of Maple on 120th street. This location serves the auto body repair needs in northwest Omaha. This location is a 2016 Winner in the Best of Omaha Competition. Also we were a finalist in the 2016 Omaha's Choice Competition. This location is ICAR gold and Ford Recognized Body Shop, General Motors GM Officially Recognized Genuine Repair Provider, Chrysler MOPAR Certified Collision Repair Facility and Hyundai Recognized Collision Repair Center.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Subaru

Reviews (2,887)

My Experience

My car looks amazing!! I also appreciate that Travis let me come pick it up even though we still need to put new grills on but they are back ordered by the the manufacturer and didn’t want me to wait for those to come in since they would not give him give him an ETA. Once he gets them in I just need to take it back over to him for a day so they can put them on. I was so glad to have my car back while we wait on the manufacturer back order. Great job Carstar!! Everything looks great but also great customer service:)

Likely to Recommend

Repair Quality

Everything done looks beautiful and glad I did not have to leave my car with them while waiting for back ordered parts to come in🙂

Customer Service

Very good!

Returned Clean

My Experience

Mike greeted me the first day with a friendly, professional demeanor. He carefully explained what repairs would be accomplished and the potential timeline. I was kept posted and the team was successful with its objectives. Thank you.

My Experience

The Carstar Northwest team did an amazing job on repairing my car. They always kept me informed on what was needed to repair. You could never tell my car was hit. Thank you all for a Great Job!

Likely to Recommend

I will recommend this company to all .

Repair Quality

I have a brand new 2026 vehicle that needed some cosmetic repair. When I received my vehicle back it looked as it was never damaged. Thank you guys for your fantastic service!

Customer Service

Thank you guys for doing a wonderful job on making my car look brand new again.

My Experience

Thank you for exceeding expectations. Well done!

Likely to Recommend

Repair Quality

Excellent service. Repairs 100% restored and even detailed the inside of my Subaru! That is what I can exceeding expectations!

Customer Service

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Repair Quality

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Repair Quality

Great work! Process was easy. Staff is courteous and knowledgeable. Especially appreciate the easy rental process.

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Repair Quality

Customer Service

Returned Clean

My Experience

I have had a few cars repaired at Car Star NW and every time is great and if there is an issue they make sure is completed to our satisfaction. I recommend them to anyone who needs collision or body repair. Thanks.

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Repair Quality

Customer Service

Returned Clean

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My Experience

Timely effort speed of completion Overall good job.

Likely to Recommend

I would recommend Carstar to everyone. I have used them for over 30 years.

Repair Quality

The people at Carstar fixed my truck and it looks brand new! Thanks for the great job! Really appreciate the communication too.

Customer Service

Very good communication!

Returned Clean

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Repair Quality

Customer Service

Very smooth and professional

My Experience

Mike was very professional, explained everything thing ahead of time, told me when where and how things were gona happen, gave me updates and kept me informed and let me know ahead when it was gona be done! Also very happy with the outcome come! Thanks for a great job well done!

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Repair Quality

Completely happy!

Customer Service

Returned Clean

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Higher cost

Repair Quality

Good service

Customer Service

Good service

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Repair Quality

I will always recommend these guys to anyone!!

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My Experience

Great service and communication throughout the process. Repair looks great! Would definitely take my car back.

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Repair Quality

Customer Service

Great service. Friendly staff. Good communication. Repairs look great!

My Experience

They did an outstanding job. Thank you CarStar North

Likely to Recommend

Repair Quality

They did an awesome repair on my front quarter panel. Shorter amount of time. Extremely pleased. Highly recommend!!

Customer Service

Highly recommend, they did an awesome job.

Returned Clean

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