CARSTAR Northwest

4.9 (2,887reviews)
98%
3304 N 120th St,  Omaha,  NE  68164
Bot
Shop AssistantSparkles

In operation 30 years.

Northwest CARSTAR is located just south of Maple on 120th street. This location serves the auto body repair needs in northwest Omaha. This location is a 2016 Winner in the Best of Omaha Competition. Also we were a finalist in the 2016 Omaha's Choice Competition. This location is ICAR gold and Ford Recognized Body Shop, General Motors GM Officially Recognized Genuine Repair Provider, Chrysler MOPAR Certified Collision Repair Facility and Hyundai Recognized Collision Repair Center.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Subaru

Reviews (2,887)

Likely to Recommend

Repair Quality

Got us in and appointment set, then got us in and repaired our door. Very professional

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Repair Quality

Excellent business helpful upfront and professional

Customer Service

The employees there were all geeat

My Experience

I can’t BELIEVE how great my car looks…it truly looks brand new! They even detailed it, inside and out…(which, sadly, it really needed!). But it’s absolutely gorgeous now…thank you, thank you! It looks GREAT!

Likely to Recommend

I have, and I’ll continue to…I am beyond thrilled!

Repair Quality

I can’t BELIEVE how good my car looks…better than new! And they even cleaned the inside…it feels SO good! Loving it, and thank you!!

Customer Service

I always have a great experience at Carstar…Pete and all the guys make sure I’m well taken care of…and the paint job truly looks better than when I bought the car!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys were forthright during the whole thing, had a totally reasonable price, and did great work -- I couldn't be more satisfied with how the new mirror looked. Was also a one day turn around, which was awesome. I'll for sure recommend Carstar if anyone ever asks me if I know a good body shop!

My Experience

Did a great job!

Likely to Recommend

Repair Quality

Car repaired in a timely manner. Communicated with us with all needed repairs. Very satisfied and pleased.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Pete and team did a great job communicating about the status of the vehicle and were able to guide us through the process. The results were excellent and would go back again!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Pete coordinated everything so well and was patient with my scheduling. Thank you to everyone for getting my car back to me quickly, it was nice to not have to be in the rental for very long. Thank you so much and have a nice weekend.

Likely to Recommend

While I hope we don’t need a body shop often, I’d happily suggest them

Repair Quality

Work has been done for a few days now with no issues and it looks great.

Customer Service

Excellent. Prompt, friendly, and helpful. They worked well with my insurance and made the whole thing super easy. Thanks, guys!

Likely to Recommend

Great experience with CARSTAR.

Repair Quality

Pete was very helpful. Completed the work in the time frame specified and within estimate.

Customer Service

Responded promptly with any questions I had.

Returned Clean

Likely to Recommend

Repair Quality

It appears you've done a good job on my car

Customer Service

Customer service was good

My Experience

Easy for me and well coordinated with rental company and insurance. Tucson looked great inside and out after the repair

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Satisfied with repair experience. Will recommend this place to others .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They kept me updated on the progress and any changes that had to be made throughout the whole process. Car looked like it was sitting in the middle of a driving range and now looks like I just took it off the lot

Customer Service

Returned Clean

Likely to Recommend

Excellent service

Repair Quality

Good timely job

Customer Service

Good people

My Experience

I am so pleased with CARSTAR! I received daily updates and my car was done a day early. The interior was also detailed. If I ever need body work done again, CARSTAR is the only place I’ll go! Thank you!

Likely to Recommend

Repair Quality

I was extremely pleased with the whole experience from getting the estimate to completion of body work. I was given daily updates and they delivered my vehicle a day early! I will recommend CARSTAR Northwest to family and friends!

Customer Service

Great customer service! Even got a ride to my house after I dropped my car off.

Returned Clean

My Experience

The truck looks great. I really appreciate the fast service and ease of doing business.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean