CARSTAR Orange Collision

4.7 (999reviews)
96%
3883 W Colonial Dr,  Orlando,  FL  32808
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Shop AssistantSparkles

In operation 24 years.

Orange Collision CARSTAR specializes in high-quality collision repairs, excellent customer service, and satisfaction in Orlando, FL. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (999)

My Experience

Excellent communication skills,car was finished in a timely manner,car was nice and clean, repairs are excellent, would definitely choose carstar orange again, and would recommend, also office is very quiet, nice atmosphere...thank you for the excellent service...

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

The quality of the work completed is fine. Other damage was left untouched and I now have to lose my vehicle again for days.

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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My car is still not completed- I had to double check the items that were supposed to be repaired and then walk back in to question why the correct items were not replaced/replaced- all of the paper mats were still in the car along with trash from some packaged repair items. They confused my car with another and now I’m still waiting for parts to be ordered after they had my car for 30 days. I requested this facility as I use the dealership but I now see that is a mistake and I am sharing my full experience on all of my social media platforms with over 7,000 followers. I asked for the director/manager and have not been contacted. The person assigned to my car repairs was Robb and he did not check my car at all, so he didn’t know about the the repairs that were reported as completed and billed to the insurance company but were not completed with the correct parts. This has been a horrific experience and extremely stressful. They need to take the time to look at the details and pay attention, have follow up and check cars before calling and saying they are completed.

Repair Quality

My car is still not completed- I had to double check the items that were supposed to be repaired and then walk back in to question why the correct items were not replaced/replaced- all of the paper mats were still in the car along with trash from some packaged repair items. They confused my car with another and now I’m still waiting for parts to be ordered after they had my car for 30 days. I requested this facility as I use the dealership but I now see that is a mistake and I am sharing my full experience on all of my social media platforms with over 7,000 followers. I asked for the director/manager and have not been contacted. The person assigned to my car repairs was Robb and he did not check my car at all, so he didn’t know about the the repairs that were reported as completed and billed to the insurance company but were not completed with the correct parts. This has been a horrific experience and extremely stressful. They need to take the time to look at the details and pay attention, have follow up and check cars before calling and saying they are completed.

Customer Service

My car is still not completed- I had to double check the items that were supposed to be repaired and then walk back in to question why the correct items were not replaced/replaced- all of the paper mats were still in the car along with trash from some packaged repair items. They confused my car with another and now I’m still waiting for parts to be ordered after they had my car for 30 days. I requested this facility as I use the dealership but I now see that is a mistake and I am sharing my full experience on all of my social media platforms with over 7,000 followers. I asked for the director/manager and have not been contacted. The person assigned to my car repairs was Robb and he did not check my car at all, so he didn’t know about the the repairs that were reported as completed and billed to the insurance company but were not completed with the correct parts. This has been a horrific experience and extremely stressful. They need to take the time to look at the details and pay attention, have follow up and check cars before calling and saying they are completed.

Returned Clean

Likely to Recommend

Repair Quality

Corene, kept me advised on the progress, She was very professional and polite, Your mechanic or tear down technician had knowledge of the truck, and performed very well, getting the truck repaired, The only issue I had was with the aftermarket companies acquiring the parts and then coming in and good condition, How do you send out products without checking them for damage? I'd recommend carstar to anybody looking to get their truck for vehicle repaired, You're very professional and the truck looks fantastic, very satisfied with the service and professionalism I was approached with they handled me just right, I totally recommend carstar for the collision repairs!!Thank you, for doing such a good job on the truck, I'm very satisfied!!!

Customer Service

Returned Clean

My Experience

Awesome service

Likely to Recommend

Danny and his team was amazing

Repair Quality

Danny and his team was amazing

Customer Service

Danny and his team was amazing

Returned Clean

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Repair Quality

Corene did an excellent job working with me and her shop to repair my car and the repairs were excellant. Highly recommend.

Customer Service

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Repair Quality

Job well done

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Very pleased with how the repair was done. Can't tell there was ever any damage. Great job!

Likely to Recommend

Repair Quality

Car looked fantastic and was done ahead of time, thanks

Customer Service

Returned Clean

My Experience

Love working with Corene. She makes the process a lot less painful.

Likely to Recommend

Repair Quality

Love dealing with Corene. She made the process much less painful. Have worked with her in the past and will defiantly do it in the future.

Customer Service

Returned Clean

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Repair Quality

Great Job on everything.

Customer Service

Well taken care of and timely

Returned Clean

My Experience

My Experience

First rate service right on schedule topped by outstanding detailing of car top to bottom. You guys are artists!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Appreciate the awesome repair job and quickness of turn around period

Customer Service

Returned Clean

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Repair Quality

Thanks again for the great service and fast service my car looks brand new

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean