CARSTAR Palm Avenue Motors

4.9 (115reviews)
98%
2201 Palm Ave,  San Mateo,  CA  94403
Bot
Shop AssistantSparkles

In operation 77 years.

Palm Avenue Motors is a family run business that has been serving the community since 1949. Our goal is provide high quality repairs in a timely matter. We provide a high level customer communication through the repair process including text and emails with pictures with owner.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (115)

My Experience

I can’t say enough about this amazing business-and the magnificent people that work there--the office Manager and Tim make you feel like family The car is done to perfection-everything about this place is stellar! Carstar is #1 ❤️

Likely to Recommend

I wouldn’t go anywhere else

Repair Quality

Buck the bronco was returned in perfection

Customer Service

Carstar is The Finest auto shop ever -professional, knowledgeable, kind” on spot They did a perfect job-Tim and the office manager are both fantastic fantastic Everything was seamless

My Experience

My Experience

I will always recommend CARSTAR Tim was awesome helped me and my wife from the start to the end and keep me informed of everything I was impressed with his coustomer service thank you guys.

Likely to Recommend

Repair Quality

I was impressed with Tim he was very nice and very helpful threw all the way and keep me informed I was very happy with there service.

Customer Service

Very Helpful and kind.

My Experience

Tim was absolutely wonderful to work with - professional, accommodating and thorough. We are so happy with the results of the body work!

Likely to Recommend

We will absolutely be recommending the Palm Ave Motors body shop to all of our friends and family that find a need for one!

Repair Quality

Tim was fantastic! He is professional, thorough and very accommodating. They team did a great job on the body work - we can't be any happier with our experience with Palm Ave Motors/CARSTAR shop!!

Customer Service

Tim was fantastic! He is professional, thorough and very accommodating. They team did a great job on the body work - we can't be any happier with our experience with Palm Ave Motors/CARSTAR shop!!

Returned Clean

My Experience

The staff was excellent with communication and clarity in what work needed to be done. When the job was finished, my car looked like the damage never happened. I would recommend CARSTAR to anyone.

Likely to Recommend

Repair Quality

Customer Service

Very satisfied

My Experience

My Experience

Very transparent. Under promised and over delivered!

My Experience

Absolutely fantastic and expert service. My car looks like new.

Likely to Recommend

Absolutely. Just as it was recommended to me by C&D Auto Repair in Burlingame.

Repair Quality

Expert work done in a timely manner and a reasonable price. Very friendly business

Customer Service

Very satisfied

Returned Clean

My Experience

Likely to Recommend

Excellent service

Repair Quality

Customer Service

Car not washed thoroughly. Lettering says ‘Polish’ aroow pointing to area not buffed.

Likely to Recommend

Repair Quality

Customer Service

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Estamos muy contentas con el trabajo y la amabilidad de uds. Y muy rápido la entrega del carro muchas gracias por el servicio recibido y también gracias por lavar el carro y limpiar muy bien de antemano muchas gracias

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff is completely professional and the workmanship is exceptional!

Likely to Recommend

Repair Quality

Customer Service

We have used Carstar Palm Ave. Motors in the past and we would not go anywhere else. My wife and I are very particular about who works on our cars and I wouldn't trust any other shop. They are friend, knowledgeable, efficient and do great work. I highly recommend them.

Likely to Recommend

I have already recommended this shop to a friend

Repair Quality

Work looked perfect.

Customer Service

The manager was very helpful and friendly. He arranged for the rental car company to pick us up and we were able to leave the car for pickup at his shop at the end of his work. The work looks perfect! I have recommended this shop to a friend.

My Experience

Staff did a great job on my hr- v honda and the manager Tim is very friendly. Thank you all.

Likely to Recommend

Very much happy to recommend with friends

Repair Quality

Customer Service

They did a great job.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They seem great to me

Customer Service

Tim was amazing - my car took a little longer than expected and they stayed late on a Friday to ensure I could have it before the weekend. Truly an amazing human!

My Experience