CARSTAR Palm Avenue Motors

4.9 (116reviews)
98%
2201 Palm Ave,  San Mateo,  CA  94403
Bot
Shop AssistantSparkles

In operation 77 years.

Palm Avenue Motors is a family run business that has been serving the community since 1949. Our goal is provide high quality repairs in a timely matter. We provide a high level customer communication through the repair process including text and emails with pictures with owner.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (116)

My Experience

My Experience

Great customer service and quality job

Likely to Recommend

Repair Quality

Customer Service

Great customer service. Fast, great communication. Quality work.

My Experience

Likely to Recommend

Repair Quality

Customer Service

The car is perfect, they are very professional and courteous, because I was unable to pick up my car and they brought it home, appreciate very much to have business with them! Thank you for recommending them!

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Repair Quality

Customer Service

My Experience

Great service. Super friendly and helpful workers.

Likely to Recommend

Repair Quality

Service was great!

Customer Service

Likely to Recommend

Repair Quality

The quality of the work was great and they were really helpful in dealing with insurance & the rental car company.

Customer Service

Great customer service!

Returned Clean

My Experience

Thank you for the great service! Appreciate Tim’s help with the entire process from the estimate to all of the communication with both insurance companies and the rental car service. This is my 3rd experience with Palm Avenue and I will continue to recommend your business. The car looks great!

Likely to Recommend

Repair Quality

I give 9 because they took alittle bit over the time that they told me.

Customer Service

My Experience

Great service, understanding your concerns

Likely to Recommend

Repair Quality

I can see a seam where a new part was added to the lower right side. I was expecting not to see a seam. It is barely noticeable but if you know what you're looking for, you can easily see it.

Customer Service

Tim's a great guy. If I need future body work, I'm likely to return just because he knows his business so well.

My Experience

Over the past 5-10 years, I have had work done on my vehicles with CarStar Palm Ave Motors. Every time, the workmanship is great, but what I appreciate is that they are honest and communicative. I am never left wondering what is going on, how much it's going to cost, or when it is going to happen. On top of that, the people there are great nice people that are easy to talk to.

Likely to Recommend

Repair Quality

Over the last 5-10 years, I’ve had my car serviced here. Tim has always been great at communicating with me the cost of things and why they are needed, but what I appreciate the most is their communications about timing.

Customer Service

Likely to Recommend

I have done this many times.

Repair Quality

Great job on my Porsche.

Customer Service

Returned Clean

My Experience

Tim is fantastic! He was very helpful and explained everything well.

Likely to Recommend

Repair Quality

Customer Service

Tim was great to work with. Explained everything and was clear and friendly.

My Experience

We have total confidence in Tim and Palm Avenue to do the very best work and restore our car to like new shape.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Tim is the guy to go to for your wreck. His friendly and reassuring manner helped lower my level of stress. His crew did a wonderful and timely job.

My Experience

The car is beautiful inside and out. Tim was n excellent communicator, letting us know the progress. We will definitely recommend Carstar to friends

Likely to Recommend

Repair Quality

Customer Service

My Experience

We are very happy about the service of CARSTAR Palm Motors. The job is great. The office assistant, Anthony, is very helpful, especially the manager, Tim. He is very knowledgeable when it comes to repairs. Once they give you a time frame, it will happen on time and the quality of the job is fantastic. We are very satisfied with the whole process. Thank you, Emerson T. Family Housing and Adult Resources Inc.

Likely to Recommend

Very likely

Repair Quality

Very Satisfied

Customer Service

Extremely Satisfied

Returned Clean

Likely to Recommend

Repair Quality

Customer Service