CARSTAR Port Orchard
2005 Sidney Ave,
Port Orchard,
WA
98366
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
In operation 5 years.
CARSTAR Port Orchard specializes in high-quality collision repairs, excellent customer service, and satisfaction in Port Orchard, WA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
Payment Types
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 3:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, frequent and proactive communication, and timely repairs. Many highlighted the daily text and email updates that kept them informed throughout the repair process, making the experience transparent and stress-free. Repair quality was frequently described as exceptional, with vehicles returned looking like new and paint matching noted as impressive. Several customers mentioned that repairs were completed ahead of schedule, and the friendly, professional, and courteous staff made the overall experience welcoming. A few customers noted minor concerns such as slight delays, overspray, or cleanliness issues, as mentioned directly in their feedback, but the overwhelming sentiment reflects a highly satisfying repair experience that many would confidently recommend to friends and family.
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Service Quality
"They matched the paint color really well and did a fantastic repair job overall!"
"The work was done very well as far as the repair went. The communication was excellent as well. I would ..."
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"... connection to pick up, I was kept informed completely. My repair was perfect and every employee I encountered was professional, courteous and attentive to my needs. Great customer ..."
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"The vehicle looks as good as new. You did a great job with the repairs."
"Perfect bodywork done, my car looks like new. Was done in timely manner. I totally recommend Carstar ..."
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"I really appreciate the daily updates on the progress of the repairs. When I had a question it was answered quickly and ..."
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"The text updates were exceptional. The car being repaired is a company car and when ..."
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"Work was completed within the estimated time, I was kept informed of the progress, the vehicle looks great"
"The constant communication about the progress was great"
"Great Communication and final product was great just like new."
Susan
(Jeep owner)
reviewed 9/6/26
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Maison
(Chevrolet owner)
reviewed 9/4/26
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 3.0/5.0
Leslie
(Toyota owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(Lexus owner)
reviewed 9/3/26
My Experience - 5.0/5.0 -
Took a little longer than expected. Keep us up to date on repair status. Once finished, Delivered vehicle to my home instead of having to go pick it up. Great convenience appreciate that. Repair looks great. thanks for your service. Would highly recommend.
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Gerald
(Hyundai owner)
reviewed 9/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Dezirae
(Jeep owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Marcella
(Ford owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent job. Excellent care.
Returned Clean
Marianne
(Hyundai owner)
reviewed 8/14/26
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Car looked beautiful when I arrived to pick it up..
Customer Service - 4.5/5.0 -
Friendly service…it just took longer then I thought it would…
Returned Clean
Nadyia
(Nissan owner)
reviewed 8/14/26
My Experience - 5.0/5.0 -
Thanks to all team for the excellent job. I will definitely recommend Carstar to all my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(Dodge owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Glenn
(Buick owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kendell
(Honda owner)
reviewed 8/6/26
My Experience - 5.0/5.0 -
Ashleigh was great to work with, and the repair to my Honda exceeded my expectations! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Allen
(Hyundai owner)
reviewed 8/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Timothy
(Ford owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sarah
(Nissan owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ashleigh is WONDERFUL!
Returned Clean
Andrew
(Kia owner)
reviewed 7/21/26
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Shirley
(Toyota owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
William
(Honda owner)
reviewed 7/13/26