CARSTAR Riverside
In operation 28 years, 22 years at this location.
Specializing in all your automotive collision needs.Established in 1998.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I send everyone I know to carstar Riverside
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service and updates were very nice and informative. Overall excellent experience.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good!
Repair Quality - 5.0/5.0 -
The staff were friendly and eager to help; the car I rented was spotlessly clean and in excellent mechanical condition—I was extremely satisfied.
Customer Service - 5.0/5.0 -
Excellence 🥰
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent service at CarStar. Maddie was great. Thank you. Ron Hopkins
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Thank you
Returned Clean
Likely to Recommend - 5.0/5.0 -
I believe anyone would be satisfied with their work.
Repair Quality - 5.0/5.0 -
I simply loved the final look of the vehicle. CARSTAR at Riverside did outstanding work! I was treating with great customer service. Could not have asked for anything more...10 out of 10 hands down!
Customer Service - 5.0/5.0 -
I would recommend them to anyone.
Returned Clean
Likely to Recommend - 2.5/5.0 -
I will go to another location, before returning to Riverside.
Repair Quality - 4.0/5.0 -
Communication was lacking at times between Carstar and my insurance. Also, my paperwork was not ready. My mirror was never fixed.
Customer Service - 4.0/5.0 -
Same lack of communication and paperwork between my insurance. My passenger side mirror was never fixed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bobby was excellent to work with during our repair. Very professional and kept us in the loop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
I have significant water damage to my headliner. This should have been supplemented and taken care of because the hail knocked out it the light lenses which caused the water to come in Also when I let them repair my deer damage 2 years ago they put a clear bra back on it. It has been wrinkled every since, they had to put a clear bra on the fender while fixing the hail damage and they still refuse to fix it What happened to lifetime warranty they brag about Will not be bringing my hail damaged Toyota in
Customer Service - 1.5/5.0 -
I told the receptionist to let them know about the damaged light on roof and I circled it on check in sheet and she never passed this along which they had to address at the end which caused me two more days without my work vehicle She also said she would let them know about my warranty work I was concerned about and she never did I had to ask about it a week later
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am a second time customer. They do great work. Thank you.
Likely to Recommend - 2.5/5.0 -
They did a good job, the place was close to a hour away for me so I would recommend somewhere closer to my friends and family
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0 -
The quality of the repairs was good however the quality of the costumer service was poor at best. We were put on hold several. Times For unacceptable wait times. We were told we could have one of the parts back and that turned out a big no. Several people said it was back in our truck and then we were told it was thrown away. Unacceptable behavior on their part.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Car looks great.