CARSTAR Riverside
In operation 28 years, 22 years at this location.
Specializing in all your automotive collision needs.Established in 1998.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I feel like my auto tech did an excellent job!!
Customer Service - 5.0/5.0 -
I received up to date texts on my vehicle.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great group of people in the office, very efficient with working with insurance and car rental and my car looks great.
Repair Quality - 5.0/5.0 -
Great service and repairs and friendly knowledgeable staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Your work is great, attention to detail, second to none. “Bedside” manner is great, but communication is lacking. We realize how hard you all are working, especially with current weather conditions, but communication is key. As we look at the texts we have received from your business, there was one on Monday, Jan. 20 to confirm the appointment, and another on Friday, Jan. 24 to thank us for allowing you to provide your service on our Honda and to keep us updated soon. We made three phone calls to check on status as that was the day originally agreed upon for delivery. Monday was the next day agreed upon, but the vehicle was not ready at 4:30. We waited another 30 minutes before the project was done and delivery was made. We have now received three follow-up communications since the vehicle was picked up. While we know your intentions are good, we think communication and delegation are your weaknesses and should be addressed. Again, your work is quality and for that we are grateful. I am certain we will try your service again, hopefully with better communication. Thank you, there is no need for further follow up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looked immaculate upon pick up. I was not expecting to have the entire car cleaned / polished. Looked like a brand new car! The text updates were also convenient to know what was going on and when the car would be ready.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great people, great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Truck was to be done in 7 days, took 15