CARSTAR Riverside
In operation 28 years, 22 years at this location.
Specializing in all your automotive collision needs.Established in 1998.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
If the mileage that the team wrote was correct and I am sure it was, my car was driven 300 miles. Why?? They cleaned inside of car. Looks nice but my change I had in cup holder is gone. Repair looks good.
Likely to Recommend - 5.0/5.0 -
Workmanship is wonderful. But 300 miles was put on my car!!! Don't know why it was being driven!!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Poor communication.
My Experience - 0.0/5.0 -
The only positive things I have to say about this expiernce is that Jerry at the front desk is very kind and helpful. Everything else pretty much sucked.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I initially thought we were going to the entity that used to be Carstar in Riverside, where we had an excellent experience in the past. This experience was fine, I'm satisfied, but it wasn't excellent.
Repair Quality - 4.5/5.0 -
Quality is good, but the interior door panel wasn't fully returned to its proper place. We were able to correct that ourselves.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for your excellent service. We are satisfied with the repairs made. It looks great. Is it a little darkerin color, or am I imagining that?
My Experience - 5.0/5.0 -
Excellent service overall from front desk, ongoing communication and high quality work. Will highly recommend CARSTAR Riverside!
Likely to Recommend - 5.0/5.0 -
It's very clear that CARSTAR staff takes pride in their work quality and customer service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super helpful and had everything worked out before I got there paperwork wise