CARSTAR Riverside
In operation 28 years, 22 years at this location.
Specializing in all your automotive collision needs.Established in 1998.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We’ve only had the car back a couple of days. At this point, we are very pleased & Car Star exceeded our expectations on all levels.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super friendly and explained everything so that it could be understood. Repairs done in a timely manner and even ahead of schedule.
My Experience - 5.0/5.0 -
really appreciate cleaning inside car in addition to outside wash. took the extra step - Thanks!
My Experience - 5.0/5.0 -
Geri and Patti are amazing!!! Love the car star family
Likely to Recommend - 2.5/5.0 -
I think I have explained why already. This is very dissapointing because I have used CarStar twice before and was very pleased.
Repair Quality - 3.5/5.0 -
Quality of work was very good, office communication and meeting the schedule was not.
Customer Service - 3.5/5.0 -
I was told I would receive daily updates but heard nothing for two day, I had to show up in person to find out what was being done. I received a call a little after 1:00 telling me my truck was ready but after I got there at about 2:40 it was another hour before I got my tuck.
Returned Clean
My Experience - 0.0/5.0 -
I was referred to as “Russell Phillips’ wife” each time I interacted with the personnel at the shop. I am a named policy holder (insurance claim) and would much prefer to simply be known by my own name. I was told our car was all fixed only to find out upon arrival it wasn’t. I had to wait an additional 4 days after that. The repair is really nice, and i appreciate that the exterior of my car was washed.
My Experience - 5.0/5.0 -
You might want to check your emails. I kept getting an email that an update on my car was coming but then I'd just get another email that an update was coming. Not a lot of info or progress notes came thru. It appeared to be an automated template that didn't pick up the code.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent all around experience
Customer Service - 5.0/5.0 -
Patty is the best!!