CARSTAR Riverside
In operation 28 years, 22 years at this location.
Specializing in all your automotive collision needs.Established in 1998.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They were friendly and delivered car at a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with the repair work and service! Very nice staff!
My Experience - 5.0/5.0 -
From dealing with the owner to the staff it was a great experience. They did a fantastic job on my truck and I am very pleased with the result. I would recommend them to anyone looking for repairs and will definitely use them again in the future.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
The staff were always friendly when I interacted w-them but the repair job took several days longer than projected, and it took repeated calls on my part to prompt the need to complete the job w/in 2 wks -- i paid for car rental so I ended up paying several hundred more $$$. Also the date that my car was listed as 'out' (meaning checked out) was listed as a day earlier which impacted my ability to collect from the person who damaged my car. All in all, friendly service but very slow.
Customer Service - 2.0/5.0 -
seethe prior explanation - the people were nice but the attitude was one of "the insurance company will pay so why are you so concerned about the add'l cost'? The bill ended up costing about $2,000 more than the $2,400 originally projected. That's not the right attitude--I do care what it costs b/c my insurance rate will go up with a higher bill.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional organization with good communication skills throughout the process.
My Experience - 5.0/5.0 -
My car is finished in a timely manner and asked kept up to date with text messages. The only thing was my car was not detailed which I thought it would be after my last visit a few years ago
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great and the staff was very friendly!
My Experience - 5.0/5.0 -
The communication was excellent. The quality of service superb. Thank you
My Experience - 5.0/5.0 -
Every one was very nice. The lady at the front desk got my things I had forgotten in the rental car. I really appreciate it. Thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Love the staff. So helpful, upbeat and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great thank you very much ;