CARSTAR Simi Valley
In operation 5 years.
CARSTAR Simi Valley is a family owned business. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I’m happy with the repairs that were done, but there were small surface scratches on the door that Luke noted and stated that they would buff those out and that it would be included. The scratches were not addressed at all.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great and amazing job. Car looks amazing and service was excellent!
Customer Service - 5.0/5.0 -
Amazing customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0 -
Excellent
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good service and repair was good too.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Luke and Karina were both great - very friendly, capable and efficient in handling the fender issue on our car. I've used CarStar before and will continue to. Great service last week! Thank you very much, Brian O'Hanlon
Customer Service - 5.0/5.0 -
Painless, professional, working with Karina and Luke and the car looks great after the repair work. Thank you very much, BO'H
Returned Clean
Likely to Recommend - 4.5/5.0 -
I am satisfied with all the activities of CARSTAR , so I have introduced it to my relatives and my friends
Repair Quality - 5.0/5.0 -
Very good job. Thank you very much
Customer Service - 5.0/5.0 -
I am very satisfied
Likely to Recommend - 3.5/5.0 -
You do good work just I will have to let them know some things the technicians may forgot to plug in
Repair Quality - 5.0/5.0 -
The quality is very good you couldn’t even tell there was an incident
Customer Service - 1.0/5.0 -
I wish I would be able to say I was satisfied with the service but my car was returned with incomplete services. I found some cables disconnected, I will say I appreciate that my car looks great but to find other things that your team missed or neglected to notify me on I don’t appreciate.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes great job and great customer service
Repair Quality - 5.0/5.0 -
Care was fixed good customer service
Customer Service - 5.0/5.0 -
Very professional and hospitable offered water and coffee while I was waiting.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The team was excellent and I would recommend them to anyone needing repair/body work
Repair Quality - 5.0/5.0 -
They did what they said they would within the time frame given. I was very pleased with their work and their customer service. They worked directly with my insurance company and everything was hassle free.
Customer Service - 5.0/5.0 -
The team was Fantastic and they delivered what they said.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The car looks good, but it took a couple of extra days which cost me for Rent-A-Car and then you put two different shocks on the back which is not cool now I gotta fix that
Customer Service - 5.0/5.0 -
Everyone was very nice and professional
Returned Clean
Likely to Recommend - 5.0/5.0 -
Staff was great and attentive. Work was done professionally. Communication was great.
Repair Quality - 5.0/5.0 -
Staff was great and attentive. Work was done professionally. Communication was great.
Customer Service - 5.0/5.0 -
Staff was great and attentive. Work was done professionally. Communication was great.
Likely to Recommend - 5.0/5.0 -
Definitely will recommend.
Repair Quality - 5.0/5.0 -
The work done was exceptional, and the employees was wonderful to work with, they explained everything clearly. They also completed the work before the estimated time. It was a great experience.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The job was quick and perfect ! Thank you guys !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job ,!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
11 out of 10. They did a great job, giving me me more than I expected in all aspects of the work they did to my E350 M. Benz
Customer Service - 5.0/5.0 -
See prior comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From an immediate time frame of repair it looks amazing, but only time shall tell when it comes to the paint ( I know this from previous experience. ).
Customer Service - 5.0/5.0 -
Very pleasant!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great