CARSTAR Universal Body Shop and Collision

My Experience - 5.0/5.0 -

Excellent service!!! The Carstar team informed me of every change along the way. They also gave me advice for car safety and ways to be prpactive when its time foe maintenance. This was a great expereince and I would recommend Carstar to anyone in the greater Atlanta area.

My Experience - 0.0/5.0 -

The job on my car is good, but it took 34 days to complete the work which was not severely damaged. I was forced to report 2 claims which tripled my deductible. Will not use them anymore

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0 -

It takes over a month to repair my car which not severely damaged. They asked me to claim another accident which made me to pay triple price. I don’t know why they didn’t like me. I felt that after the repair my car is not driving smoothly as before. Leave them alone and never go there.

Customer Service - 2.0/5.0 -

They appear good but not

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Likely to Recommend - 5.0/5.0 -

I have several times

Repair Quality - 5.0/5.0 -

Best service around, as always!

Customer Service - 5.0/5.0 -

Rorey and Hezakiah we're very helpful and friendly.

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My Experience - 5.0/5.0 -

They keep in touch and let you know the process and how it's going which was wonderful! Very nice and kind people!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were wonderful and kept me informed and I picked up my car it was so beautiful! Great guys

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Repairs seem to be perfect and the car is in great shape. Thanks for taking care of it!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car is returned after work good as new.

Customer Service - 5.0/5.0 -

I was kept up to date on repairs and any conversations were professional and informative.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a perfect job and returned my car in a perfect condition

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Employees were super nice and helpful at every step. They communicated so well and took time to clearly explain everything.

My Experience - 5.0/5.0 -

Great staff. Work was done very well and finished faster than estimated. Could not have more pleased.

My Experience - 5.0/5.0 -

Great job!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work! They kept me informed about my car's progress every step of the way, right up until delivery. Plus, they guarantee their work for life! Excellent customer service! 👏🏼

Customer Service - 5.0/5.0 -

They kept me informed about my car's progress every step of the way, right up until delivery. Plus, they guarantee their work for life! Excellent customer service! 👏🏼

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Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

It was expensive.

Customer Service - 5.0/5.0 -

Rory was great!

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did an amazing job on my vehicle looks brand new. I’m a happy camper now 😃

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

I will definitely recommend CARSTAR Universal to friends and family.

Repair Quality - 5.0/5.0 -

Service was excellent and the car was ready within the expected time frame.

Customer Service - 5.0/5.0 -

Rory was knowledgeable and was prompt in answering all of my questions.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work.

Customer Service - 5.0/5.0 -

Rory was very helpful

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Amazing job! Always Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I brought my car in through a car insurance claim because my vehicle had some injuries to it. I am completely satisfied with the job well done on my vehicle! You can’t even tell there was any damage & I recommend this company to anybody needing body work done. Big thanks to Rory for the excellent customer service provided when I first stepped in & throughout the process. Also to Allan & his dad for do an amazing job on the repairs! Thank yall so much!!!

Customer Service - 5.0/5.0 -

I brought my car in through a car insurance claim because my vehicle had some injuries to it. I am completely satisfied with the job well done on my vehicle! You can’t even tell there was any damage & I recommend this company to anybody needing body work done. Big thanks to Rory for the excellent customer service provided when I first stepped in & throughout the process. Also to Allan & his dad for do an amazing job on the repairs! Thank yall so much!!!

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My Experience - 5.0/5.0 -

Exselente trabago

Likely to Recommend - 5.0/5.0 -

Familiar

Repair Quality - 5.0/5.0 -

Perfento

Customer Service - 5.0/5.0 -

Perfento

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Likely to Recommend - 5.0/5.0 -

I would give it an 11 if I could. This is te 2nd time I have used this store's service, and both tims the service has been excellent.

Repair Quality - 5.0/5.0 -

Repair work was excellent, it was done quicker (completed faster than the estimate), and the manager kept up fully updated every step of the way. Could not ask for more.

Customer Service - 5.0/5.0 -

See above answer, Superb.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had a fantastic experience with CarStar. Rory was incredibly communicative and kept me informed every step of the way. Would definitely recommend.

Customer Service - 4.5/5.0 -

Great

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