CARSTAR Universal Body Shop and Collision

4.8 (718reviews)
97%
5361 Buford Hwy NE,  Doraville,  GA  30340
Bot
Shop AssistantSparkles

In operation 16 years.

CARSTAR Universal Body Shop and Collision was founded in 1994 it has since relocated to its current facility since 2010. With the goal of establishing a body shop in our community that would provide complete service at a great price without sacrificing excellent workmanship, quality product and a speedy delivery. We strive for perfection and have completed some of the most rigorous training in the industry to make sure we are repairing the vehicle like the OEM manufacturers say they should be fixed. We stand behind our knowledge and our repairs for the life of the car. We will work with all insurance companies. We employ highly skilled professionals that are expert automotive technicians. Our attention to detail combined with current and state-of-the-art equipment speeds up the repair process and provides you with the best quality work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia

Reviews (718)

My Experience

Fantastic! Rory and Jules so communicative and do a great job.

Likely to Recommend

Repair Quality

Great work

Customer Service

Rory and Jules are always amazing and keeps communicating and sending updates.

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Muy eficiente

Repair Quality

Buena atenciĂ³n

Customer Service

Muy amable

My Experience

They were very professional and courteous. Keep me informed every step of my car repair process. Thanks you Carstar the results are wonderful.

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Repair Quality

Customer Service

Returned Clean

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My Experience

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Returned Clean

My Experience

The staff were awesome! Very professional and courteous.

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Repair Quality

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My Experience

Great job! I returned to CARSTAR because you previously worked on my car and I was totally satisfied then as well. Thanks much. JOan

Likely to Recommend

Repair Quality

I am VERY satisfied with my car repairs. The folks at CARSTAR are trustworthy, reliable and fair. I’ve had work done here twice and both times the work done was great. Special mentioned to the two workers upfront, Rory and the woman who prepared my estimate. Unfortunately I forget her name.

Customer Service

Special thanks to the gentleman in the front office, Rory, and the woman whose name escapes me.

Returned Clean

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Repair Quality

Customer Service

This is my second time getting my car serviced here, I am very satisfied with the results. The customer service is excellent and everyone is very friendly and professional. Thank you very much.

Returned Clean

My Experience

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My Experience

Absolutely! Rorey and Jules were fantastic. My car looks terrific and they constantly and consistently kept me up to date on the progress of the repair. It was such a pleasure working with them both. I highly recommend this Carstar location.

Likely to Recommend

The whole process was seamless. I have had other unpleasant experiences with repair shops and this was such a nice surprise.

Repair Quality

Rorey and Jules were fantastic. They kept me updated on the repairs and my car looks amazing.

Customer Service

Again communication was excellent.

My Experience

Great service! Made everything super convenient and the quality of work is top tier. They let me know the status throughout the completion of work. Would recommend to anyone to have car worked on here

Likely to Recommend

Will recommend carstar to anyone that needs service!

Repair Quality

Customer Service

Very easy to work with, they let you know all updates as they happen and help with getting enterprise over to get you from the shop

Returned Clean

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Good work.

Repair Quality

Work was done in timely manner.

Customer Service

Very helpful and experienced.

Returned Clean

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Repair Quality

Great communication and lets the customer know in detail the process. Friendly and well knowledgeable on the process.

Customer Service

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My Experience

CARSTAR team was GREAT!!

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Repair Quality

Customer Service

Returned Clean

My Experience