Cascade Collision Repair Eagle Mountain

4.9 (1,091reviews)
98%
4124 E Pony Express Parkway,  Eagle Mountain,  UT  84005
See Photos
Instant Estimate
Book Appointment
Bot
Shop AssistantSparkles

In operation 26 years.

Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
GM Electric Vehicles
Hyundai
I-Car
Jeep
Kia
Ram
Rivian Fleet – Vans
Subaru
Call
Email

Reviews (1,091)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting daily text and call updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new or better than before. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. The front desk staff received exceptional recognition for their professionalism, kindness, and willingness to go above and beyond. A few customers noted areas for improvement, including occasional missed components, paint imperfections, and cleanliness concerns upon vehicle return, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... very satisfied with our experience at Cascade. The repairs were done quickly, but with great craftsmanship and care. The communication was outstanding and the ..." Read more
"Im super impressed! My car looks amazing like nothing ever happened and Im really happy! Its also super clean! The thing ..." Read more
"... insurance coverage. The repairs were done beautifully—the car honestly looks better than it did before the wreck. Were so grateful for their hard work and would definitely ..." Read more
"... progress of my repairs, and above all else, the team's outstanding customer service. No matter who I have worked with, team members have always been friendly and courteous. ..." Read more
"... They are not just responsible and communicative, but exceeded my expectations in quality. This time, truck was damaged after someone hit me. The team did an amazing job ..." Read more
"They had my truck repaired before scheduled and kept me updated very well throughout the process."
"... service was great keeping me updated on the progress. It was finished in a timely manner. It looks great." Read more
"... questions that I had! They gave me a date of 2/23 and it was done early on 2/20! That was a pleasant surprise and got it done a lot faster than I thought I would ..." Read more
"Cascade was extremely proactive with their communication. I received daily texts with updates and the responded if I had questions. ..." Read more
"This was a perfect experience. Regular updates, education when I asked questions, and exactly the customer care I didnt know I needed."
"The communication was excellent, the quality was excellent, AND the work was completed TWO DAYS BEFORE it was promised! ..." Read more
"The customer service was fantastic. Helpful and friendly. They remembered me, treated me like a person, and kept me informed."

Likely to Recommend

Repair Quality

Service was great, thanks

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

A very good job to all the team!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Amazing communication! I really appreciated being kept in the loop.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I loved the end result of the fix. It was done with very high quality, and they even offered to polish my headlights for me! Very satisfied, thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Incredible service and communication. 10/10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This was a 10/10 experience. Great workmanship, excellent communication.

Likely to Recommend

Absolutely recommend.

Repair Quality

We are very satisfied with our experience at Cascade. The repairs were done quickly, but with great craftsmanship and care. The communication was outstanding and the front desk employees (the face of the company) were phenomenal.

Customer Service

This was a perfect experience. Regular updates, education when I asked questions, and exactly the customer care I didn’t know I needed.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything was great.

Customer Service

The repair shop was great to work with. Provided updates and any questions I had, they were helpful answering.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything is awesome.

Likely to Recommend

Repair Quality

Truck looks great, no difference from before the accident.

Customer Service

Awesome updates on truck the entire way, answered my random questions, sent pictures. Great customer experience throughout. Even gave my daughter some cool 3D printed characters. Will exclusively work with Cascade

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Everything looks repaired just like we talked about and am very happy with this repair. They even delivered my vehicle once completed. Thank you Jesse

Likely to Recommend

I went in because they are close to my home. I would have no problem going back.

Repair Quality

My SUV showed up delivered to my home looking great!

Customer Service

I was treated great by the whole team from beginning to the end.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 1,091

Nearby Quality Collision Group, LLC – Mso Auto Body Shops

Auto body shops nearby

view more shops in: Eagle Mountain  |  84005