Cascade Collision Repair Orem

4.8 (1,160reviews)
95%
1005 N State Street,  Orem,  UT  84057
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Shop AssistantSparkles

In operation 26 years.

Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Chrysler
Dodge
Fiat
Ford
Genesis
Hyundai
I-Car
Jeep
Kia
Ram
Volkswagen

Reviews (1,160)

Likely to Recommend

Repair Quality

Customer Service

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Already have.

Repair Quality

Customer Service

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Repair Quality

I like the way you cleaned the inside of the car also.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a great job

Customer Service

Returned Clean

My Experience

Great communication and craftsmanship!

My Experience

Customer service was outstanding. They did a great job of repairing my dent.

My Experience

Everything looked brand new and works great! And my car was also detailed inside. We are very pleased with both the service in the office and the auto body work. We will recommend Cascade collision to others needed repairs.

My Experience

My car looks brand new. It doesn’t look like it was in an accident. I’m so grateful for the updates on the progress and was given an approximate date of completion. And it was done on that date. My family thinks it looks great. I definitely will recommend Cascade!

Likely to Recommend

Yes, I definitely will

Repair Quality

It looks brand new where it was repaired.

Customer Service

They let me know where the repairs were at and the completion date was still on track

Returned Clean

My Experience

We had a great experience and we were texted progress updates everyday.

Likely to Recommend

Repair Quality

Very good

Customer Service

Kept us very informed as to the progress of the repair and the quality of the repair looks good

Returned Clean

My Experience

I had a really good experience with Cascade and Orem. Lacey was very professional when I dropped the car off and was very helpful throughout the repair. There was some hiccups with insurance in the end to pick up the car and Scott helped me work through it overall 10 out of 10 experience would highly recommend cascade norm to all my friends.

Likely to Recommend

Repair Quality

Lacey was very professional throughout very helpful when I went to pick up my car. I was talk to with Scott. Scott was also very helpful. Trying to get the rest of the stuff figured out with insurance 10 out of 10 recommend cascade in Orem.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The biggest issue I had with my truck after my accident was the truck bed had been pushed forward, that issue was not addressed at all in their repairs of other damages

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

Great work done. Fast and i was kept updated the whole time about progress of the work done. Thank you

Likely to Recommend

The while process was efficient and clear with excellent work done on the care. From the person who took the car pictures and send the quote until it was returned

Repair Quality

Great work. Really liked it received communication about work performed status and completion

Customer Service

Very professional and amicable

My Experience

Everything was done in a timely manner and faster than the original estimated time. My car was also vacuumed and clean when I got it back which was a nice touch that wasn’t expected or asked for.

Likely to Recommend

Repair Quality

Skylar, the receptionist , was very pleasant and thorough in evaluation and communication.

Customer Service

I shared that in the previous comment.

Returned Clean

My Experience

Likely to Recommend

I've already recommended several people to Cascade.

Repair Quality

This is my second vehicle I've brought in and both times the service and work was spectacular.

Customer Service

Returned Clean

My Experience

Really good communication every step of the way from start to finish as well as exceptional customer service. I would highly recommend Cascade collision.

My Experience

Likely to Recommend

Repair Quality

Customer Service

You clear coated over dirt on the bottom of the back finder and put 3 chips on the outer left finder

My Experience

Lacey was awesome to work with. I loved getting updates daily and the workmanship on the doors is outstanding and it doesn’t look like it was ever dented.

Likely to Recommend

The overall experience was very positive.

Repair Quality

Looks great

Customer Service

Lacy was very efficient and knew the truck inside and out. Loved getting daily updates.

Returned Clean