Cascade Collision Repair Orem

4.8 (1,163reviews)
95%
1005 N State Street,  Orem,  UT  84057
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Shop AssistantSparkles

In operation 26 years.

Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Chrysler
Dodge
Fiat
Ford
Genesis
Hyundai
I-Car
Jeep
Kia
Ram
Volkswagen

Reviews (1,163)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I was impressed and will pass the word along.

Repair Quality

We are extremely pleased with the repairs that were done. It’s like brand new.

Customer Service

You guys did an amazing job keeping us posted during each step of the process and updated on the timeline for completing the repairs.

Returned Clean

My Experience

Likely to Recommend

Depends on specific vehicles

Repair Quality

Accurate and thorough repair.

Customer Service

Good communication

Returned Clean

My Experience

Everyone is so nice and professional. We get regular updates on the car and they work well with insurance which helps with the stress. They always do a great job.

Likely to Recommend

I always recommend Cascade.

Repair Quality

You always do a great job. It helps with the stress to know the job will be done right and guaranteed.

Customer Service

Everyone is always so nice and helpful and the text updates are great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Cascade was the best part of a frustrating situation. They provided excellent communication and provided regular updates. The work and craftsmanship was also excellent and they took great care of my vehicle. Excellent customer service and I highly recommend Cascade Collision. Great people doing a great job! Thank you

Customer Service

Returned Clean

My Experience

Lacey is excellent customer service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

We received a text notifying us that our car was ready for pickup several days ahead of schedule, which was exciting news. But then we received a phone call saying the final inspection found some paintwork that needed additional touchup work. We weren’t disappointed at all, in fact, it made us feel even better about the quality control efforts made at Cascade. Now we have our car and it was worth the wait!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Respectful and Professional. Efficient and Great Work. Probably the most helpful and friendly staff I’ve experienced in years. I was notified through text throughout my entire repair. Looks awesome!! Thank you!!!

Likely to Recommend

Repair Quality

Customer Service

Professional and efficient work, staff was communicative, helpful and friendly.

My Experience

Good to with

Likely to Recommend

Great job

Repair Quality

Customer Service

Good job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Lacy was completely invested in ensuring that I was having a good experience. Her concern was genuine, almost like my car was her car. Exceptional!

Likely to Recommend

Repair Quality

Lacey was exceptional from beginning to end and walked me through the process with all the consideration as though it were her own car. I will definitely be a repeat customer because of her. There was also another gentleman in the front office whose name I can't recall but was exceptional as well.

Customer Service

Same as my opening comment.

Returned Clean

My Experience

Cascade is always super easy to work with and always do s really good job coloer matching snd everything

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work. The car look very good and the I really appreciated the updates and Skylar's attantion.

Customer Service

Skylar was great, helpful and professional.

Returned Clean

Likely to Recommend

I've recommended Cascade to others. When my wife mentioned what happened to someone else, that person asked who was doing the repair. When my wife told her we had it at Cascade, the other person said, "That's who I would have recommended."

Repair Quality

Having been totally satisfied with two previous experiences with Cascade Collision, I am glad to have been able to take this vehicle there for repair.

Customer Service

Everyone with whom I worked was excellent!