Cascade Collision Repair Orem

4.8 (1,164reviews)
95%
1005 N State Street,  Orem,  UT  84057
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Shop AssistantSparkles

In operation 26 years.

Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Chrysler
Dodge
Fiat
Ford
Genesis
Hyundai
I-Car
Jeep
Kia
Ram
Volkswagen

Reviews (1,164)

Likely to Recommend

I've recommended Cascade to others. When my wife mentioned what happened to someone else, that person asked who was doing the repair. When my wife told her we had it at Cascade, the other person said, "That's who I would have recommended."

Repair Quality

Having been totally satisfied with two previous experiences with Cascade Collision, I am glad to have been able to take this vehicle there for repair.

Customer Service

Everyone with whom I worked was excellent!

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Returned Clean

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Returned Clean

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Repair Quality

Absolutely amazing. Everything was done well and looks nice.

Customer Service

Quite good. Nice and friendly

Returned Clean

My Experience

My vehicle was repaired quickly, and the work looks great!!!

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Returned Clean

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My Experience

My car looks great!

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Returned Clean

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We brought the car in before submitting the claim to speed it up and it didn’t seem to have any influence on the overall time of repair

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Returned Clean

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Repair Quality

Have always been here and will continue to do so

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Overall, very satisfied with the service! Did not realize how long it would take to do the repairs, but otherwise, very satisfied! Thought there were too many updates that really weren’t Necessary, because it didn’t change the original date of when they said it would be ready!

Customer Service

Again, too many updates that really didn’t change the final date when they originally said it would be ready!

Returned Clean

My Experience

The warning system is working properly. I’m not able to change it on my steering wheel. Something isn’t connected correctly.

Likely to Recommend

As long as I can get this last problem fixed I’m happy to recommend them.

Repair Quality

The warning system has not been restored to the factory setting as it doesn’t work on the steering wheel as it was working before I brought it in for repair.

Customer Service

Customer service has been very good and informative. I received text messages about the progress on my car.

Returned Clean

My Experience

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My Experience

Getting regular texts was awesome!

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Actually the scale # should be at least 11!!!!

Customer Service

Returned Clean

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Very friendly staff, good work done, amazing communication!

Repair Quality

Customer Service

They walked the extra mile to reaching out to the 3rd party insurance since I was not getting any info and they always communicated to me everything

Returned Clean

My Experience

There was great communication throughout the process! Lacey and the other staff let me know what to expect each step of the way. The car was done faster than they originally thought, and it came in under the original estimate! I am really happy with the whole experience!

Likely to Recommend

Would absolutely recommend your services!

Repair Quality

Amazing service! Everyone was so helpful and kept us informed at every step of the process!

Customer Service

Returned Clean

My Experience

They did a fantastic job. My car looks new and the entire process was so smooth and easy

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Returned Clean

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Returned Clean