Cascade Collision Repair Orem
In operation 26 years.
Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Quick, Efficient & Great Communication! 5 star's ☆!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Skyler was very professional and was easy to work with. She answered all of my question's and kept me updated throughout the process. The team at Cascade made my vehicle look great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You have always gone above and beyond for us when we have used your services! It was the same this time. Very quick turn around – above and beyond – and of course beautiful Work! Thanks so much for meeting my timeline – all of you!
Likely to Recommend - 5.0/5.0 -
I'm always named dropping your business because of such great work
Repair Quality - 5.0/5.0 -
Beautiful repair! Always is. I am a repeat customer
Customer Service - 5.0/5.0 -
Lacey is very sweet and thorough. They have always gone the extra mile to please us and help us!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and easy to get a hold of.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
A couple of places where the rubber water guard is not complete
Customer Service - 5.0/5.0 -
Kept me informed throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job overall.
Repair Quality - 5.0/5.0 -
Awesome work. Great communication.
Customer Service - 5.0/5.0 -
Very friendly and professional. Great communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs are quick and efficient! They keep you well informed via text/email. The staff in the actual office are amazing as well. They offer drinks and are very hospitable.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My recent vehicle repair experience at Cascade Collision has been handled with professionalism and precision. From the start, their team clearly communicated timelines, kept me updated, and performed repairs to BMW-certified standards — ensuring my vehicle would be fully restored without compromise. While the process took some time due to BMW OEM part sourcing, I appreciated that quality and safety were prioritized over speed. Every step, from damage assessment to final BMW calibration, reflected a commitment to excellence. As someone navigating the stress of an accident that was not my fault, it made a real difference to work with a repair partner who treated my vehicle with care and attention, helping me feel confident and supported through the process. I would recommend Cascade Collision to anyone seeking trustworthy, manufacturer-certified repairs.
Customer Service - 5.0/5.0 -
I would rate my satisfaction as 10 out of 10 for the customer service at Cascade Collision, thanks to Skyler. She consistently went above and beyond by keeping me updated at every stage of the process — from the estimate to BMW calibration — ensuring I never felt left in the dark. Her professionalism, responsiveness, and care truly eased the stress of a long repair process and made the entire experience far smoother than I expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Skyler was awesome throughout the entire repair process. They were always available to answer any question I had. They were always on top of updating me along the repair process.
Returned Clean
My Experience - 5.0/5.0 -
The front desk did a great job. The communication was superb. I also appreciated the fact that the shop called me to give me a detailed update.
My Experience - 5.0/5.0 -
Amazing quality of work. Done quickly and professionally. Thank you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 5.0/5.0 -
The whole process was smooth and friendly.
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
My Experience - 5.0/5.0 -
They always treat me and Lori great. Ladies is great she makes sure that you are happy love the staff they are very good we are going to bring in our other car to have them fix it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was great loved the way they took care of me
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I talked to at the front desk was friendly and helpful each time I was in, not just adequately so, but seemed to take delight in helping me out. That’s not easy to make happen, nor is the the default of a work environment. I’m not new to work environments, nor am I naive enough to think that everything is perfect at any place, but I appreciate the work put into friendly customer relations, and I know it takes work of the individuals and support from the management. Excellent office vibe. 🙂 The work was top notch, my first funny thought after seeing my car was “wow, it’s never looked better, I should have people run into me more often!” Let’s hope not, but, it did make me realize the work was really nice to look at. Thank you for the updates via text, this was an excellent thing that brought peace of mind and helped to know when to expect things being done.