Cascade Collision Repair Orem

4.8 (1,170reviews)
95%
1005 N State Street,  Orem,  UT  84057
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Shop AssistantSparkles

In operation 26 years.

Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Chrysler
Dodge
Fiat
Ford
Genesis
Hyundai
I-Car
Jeep
Kia
Ram
Volkswagen

Reviews (1,170)

Likely to Recommend

Repair Quality

You guys did such a wonderful job so pleased with the work

Customer Service

Scott was so helpful and nice. He even went out of his way to polish the other headlight on my Camry

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They did a great job.

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Returned Clean

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Returned Clean

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Returned Clean

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Lacey and Skyler were amazing to work with and very helpful.

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My Experience

You staff does an excellent job. I love your friendly office staff and the updates you provide so we know what’s going on. Our vehicles always look great and we appreciate your lifetime guarantee. Thanks for your service.

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Despite the issues of having to return several times and get the alignment done at another facility. The manager and gal handling the situation were helpful, apologetic, and resolved the situation appropriately.

Repair Quality

Customer Service

Returned Clean

My Experience

I like that they were able to make the necessary repairments, which resulted in a brand new look for the car. Greatly Appreciated

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Repair Quality

Thank you. The car looks great

Customer Service

My Experience

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Repair Quality

It was great!

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Returned Clean

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Returned Clean

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Repair Quality

Was very pleased with the quality of work, as well as how quickly Cascade worked. We appreciated being updated via text throughout the project.

Customer Service

My Experience

It took three weeks to get my car back to me and when I went to pick it up today, the paint match was so completely off that it was literally a completely different color. My car was red and now the hood is deep maroon and the rest of my car is red. I don’t know how it was passed off as good to go. All of the office employees were baffled as well as the mechanic who thought it looked OK when he first brought the car out to me. I guess he’s a little colorblind.

Likely to Recommend

Not sure

Repair Quality

In the end it looked good

Customer Service

I normally give a 10 to cascade, we have had several vehicles repaired over the past 10 years. This last time was sort of a disaster. I had major hail damage. When they brought the car out to me for pick up it was completely two toned. Bad paint match, like the paint match was so far off I was shocked. My car is a vibrant red and the hood was maroon now with a red front bumper. Anyhow, they did fix it and it turned out beautiful in the end, but I don’t know how that could’ve passed inspection. 🧐 Very nice people always aiming to please and that is appreciated.

Likely to Recommend

Repair Quality

I'm satisfied with the speed and the quality of my repair. The office staff are helpful and I like the emailed quotes and updates.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The only negative thing I would have to say is that we told you we only had that one car and you could have it done in five days and it extended to eight instead of five which made it difficult for us to get around.But the paint job is beautiful.

Customer Service

Returned Clean