Cascade Collision Repair Orem
In operation 26 years.
Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Always looks great and I like how you work with me to add some of my own self pay updates as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great!
Customer Service - 5.0/5.0 -
Amazing! Skyler sent me weekly updates and was great to work with
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The repair looks awesome. Took a little longer than we had hoped, but we are very satisfied with the results. Communication with us was clear and timely.
Customer Service - 5.0/5.0 -
Customer service was great. People were friendly and answered all questions to our satisfaction.
My Experience - 5.0/5.0 -
The paint job is great. Everything else is top notch. I would opt for Cascade in a heart beat next time, (hopefully a long time, though)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paint job looks great and windshield is bright and clear and the head light works great. A job well done!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service.
Customer Service - 5.0/5.0 -
Above expectations.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Great job repainting back gate and repairing dent. Replaced two plastic bumpers. One had a scratch on it when I received it after the repair. The receptionist said she would send me a text so I could send a picture. That never happened. The next week I left several messages that were never returned.
Customer Service - 3.0/5.0 -
Great job repainting back gate and repairing dent. Replaced two plastic bumpers. One had a scratch on it when I received it after the repair. The receptionist said she would send me a text so I could send a picture. That never happened. The next week I left several messages that were never returned.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Loved working with them!
Repair Quality - 5.0/5.0 -
Overall a very easy and stress-free experience! Working with Travelers and Cascade Collision was fantastic.
Customer Service - 5.0/5.0 -
Totally kind and very thorough. Their response time was also super quick.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There was one part that was discontinued and therefore not replaced but I didn’t find out until I was there to pick by it up. They did refund the amount.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for the communication, clarification and great work on our car. I appreciated all of the updates throughout the process.
Likely to Recommend - 5.0/5.0 -
Most certainly
Repair Quality - 5.0/5.0 -
With a long history of business both in and out of our state, we can honesty say that Cascade Collision is one of the most professional and responsive commercial businesses we have ever worked with. They are a credit both to themselves and to those who choose to do business with them.
Customer Service - 5.0/5.0 -
As stated previously, their pleasant personnel, service, and customer updates are unequaled.
Likely to Recommend - 0.5/5.0 -
I would not recommend anyone to Cascade
Repair Quality - 1.0/5.0 -
My trunk wasn’t fully reassembled when k got my car back. The hail damage wasn’t fully fixed. The markers used to mark all the spots have affected my paint so even after washing with soap, I can see every spot marker was used to mark every part of hail damage
Customer Service - 4.5/5.0 -
Skyler was great to work with
Returned Clean
My Experience - 5.0/5.0 -
Everything looks great. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very comfortable, fast and friendly service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience from start to finish.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Easy to work with. We’ve brought a few of our cars for repair here so we are repeat customers