Cascade Collision Repair Orem

4.8 (1,170reviews)
95%
1005 N State Street,  Orem,  UT  84057
Bot
Shop AssistantSparkles

In operation 26 years.

Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Chrysler
Dodge
Fiat
Ford
Genesis
Hyundai
I-Car
Jeep
Kia
Ram
Volkswagen

Reviews (1,170)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys did a fantastic job thus far, I haven’t really driven it enough to decide if it’s fixed fully, the new headlight has a bunch of gunk or scratches on it, and the hood isn’t exactly lined up and level. But yeah it’s still to soon to give an accurate review. Your customer service is amazing, the daily updates was really comforting, every person I talked with was extremely nice and helpful with everything. It was such a simple process, and you guys got it done way quicker than expected! You guys are awesome.

My Experience

Smooth and efficient process. Staff were friendly and helpful. Repair looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for answering all my emails and the car looks great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Looks brand new!

Likely to Recommend

Bear River also likes that I took it to you guys.

Repair Quality

You did a beautiful job repairing my CX-5. I appreciate that you made sure my rental was returned to Enterprise for me. You also completed it a few days early.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They gave me excellent care for a great price!

Customer Service

Returned Clean

My Experience

Great service great price great people

Likely to Recommend

Why not

Repair Quality

Best service ever

Customer Service

Did what I wanted on time and great price

Returned Clean

Likely to Recommend

Very professional

Repair Quality

Great service great people

Customer Service

Likely to Recommend

I will recomment others

Repair Quality

Great costomer service. Great work. How experience was great.

Customer Service

Wonderful

Returned Clean

Likely to Recommend

Already sent your information over to people

Repair Quality

Beyond satisfied. My car came back perfect. The communication was excellent!

Customer Service

Again… the communication and patience was amazing

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Maybe the door will close more easily over time? It is our only complaint about our experience with Cascade.

Repair Quality

We were happy with most of the repair, and it looks great, but our door that was replaced does not close very smoothly.

Customer Service

The people we spoke to on the phone and at the office were great.

Returned Clean

My Experience

My Experience

Consistent updates, good communication, repairs were done on time based on expectations Cascade set, quality work, everything I could hope for.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It’s not really fair to express any opinion on cascade as I have yet been able to complete the process- theres a few problems but cascade has not had opportunity to address yet-ces

Customer Service