Cascade Collision Repair Orem
In operation 26 years.
Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great work with frequent updates!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The repairs that were done were very good! But when I arrived there was a price that was completely overlooked
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent!
Likely to Recommend - 5.0/5.0 -
Customer for life!
Repair Quality - 5.0/5.0 -
Excellent as always. They even drove me both ways as I didn’t have an extra driver!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Customer service goes a long way with customers.
Repair Quality - 2.0/5.0 -
My air conditioner worked when I dropped it off and didn’t work when picked it up. I was told it was not Cascade’s fault and sometimes the actuator just stops working. Which may be true, but it also may be true that something that was done while repairing my car may have tripped the actuator to stop working correctly. Way to pass the buck to customer who just spent a lot of money to get car fixed. Not cool! So far the other repairs seem good and car looks good.
Customer Service - 1.0/5.0 -
See note before. Also - I dropped off my car when did so that it could be worked on while my daughter was out of town. There was something amiss with the repair estimates and the insurance actuary. It wasn’t until I made phone calls to both Cascade and Bear River on Friday and the next Monday that work on my car was started. The week was wasted.
Returned Clean
My Experience - 5.0/5.0 -
You guys did an awesome job and got it done 3 days before the original pick up date
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was great to receive proactive status updates via text
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you for a great job. The office ladies need a raise in pay. Ec
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Initial communication wasn’t smooth and only part of the total repair was completed the first time.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
There was a communication delay in getting started on my vehicle, and then the total repair wasn’t completed the first time I was told the vehicle was ready, and it took an additional week to complete the repair.
Customer Service - 4.5/5.0 -
Although I left the key and the vehicle to be repaired, it took a number of days before I received the contract to sign in order to start the repairs. All of the repairs weren’t completed when I was told the vehicle was ready to be picked up, and it took an additional week to complete the work.
Returned Clean
My Experience - 5.0/5.0 -
Repairs were completed earlier than I was told! My car looks really good!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
my repairs were done fast and efficiently! Great job!
Customer Service - 5.0/5.0 -
everyone was so nice and helpful