Cascade Collision Repair Orem
In operation 26 years.
Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication, fast service and the work is the best around!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The crew did a great job. Even gave me some feed back on other issues. They worked great with my insurance company. I have zero complaints about there work and customer service
Customer Service - 4.5/5.0 -
They are top notch. I can not complain about anything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was cleaned inside and out and the repair job looks fantastic!! I loved receiving the text updates as well! Highly recommend!!
Customer Service - 5.0/5.0 -
Personnel were extremely nice and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs look amazing.
Customer Service - 4.5/5.0 -
Very good overall
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repaired in timely fashion. Staff was helpful, informative, and kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
friendly, helpful
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Perfecto
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lacy and the office manager (sorry, can’t remember his name) did an outstanding job. Both so empathetic, knowledgeable and caring. Car right on time.
Likely to Recommend - 5.0/5.0 -
I’ll be bringing in several more of my vehicles!
Repair Quality - 5.0/5.0 -
Completely awesome experience! Unparalleled integrity and workmanship! Thanks!
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
My Experience - 0.0/5.0 -
Thank you. I will be stopping by Tuesday, May 14 to figure a few things out. The hatch latch is not closing correctly and there are a few more issues. I'm sure all issues can be solved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was impressed with Cascade for fixing the issue with my van door to get it to open. Although the insurance claim was unfortunately dropped my van door is opening more than 3 inches and Cascade put my van back together without any charge. Cascade also worked with my insurance company and rental car company. I got a quote for a cash pay fix when I’m ready to have my van door restored auto close.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate being kept up to date on the repairs. There were no surprises. Thank you for taking care of me and my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience, the manager Scott there was fantastic. I never met him but he’s so kind and so concerned regarding helping me with any problems I had or any worries the girls in the office were fantastic. I would recommend your company to anyone. Especially Scott the service he provided is the best I’ve had in a long time I have, my own store and customer service is the most important to me and believing Scott and the people in the office gave me the best service I’ve had in many many many many many years
Customer Service - 5.0/5.0 -
Great experience, the manager Scott there was fantastic. I never met him but he’s so kind and so concerned regarding helping me with any problems I had or any worries the girls in the office were fantastic. I would recommend your company to anyone. Especially Scott the service he provided is the best I’ve had in a long time I have, my own store and customer service is the most important to me and believing Scott and the people in the office gave me the best service I’ve had in many many many many many years
Returned Clean
My Experience - 5.0/5.0 -
Your policy of updating customers daily on the status of their vehicles is outstanding your ability to treat people in a calming and personal way are a great asset The quality of the work on my vehicle is a testament of to experience of your work staff I thank you again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Your front of house staff is top notch very good at their job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
It looks good I was very happy to get it back. It was over a month. There are still some missing parts so I will be very happy when it is all done.
Customer Service - 4.0/5.0 -
It looks good they have done a good job. I was very happy to get it back. It was over a month. There are still some missing parts so I will be very happy when it is all done.